Training Qualifications UK - External Quality Assurer - Health and Social Care
- posted on
- Posted Today
- time left to apply
- End Date: November 24, 2025 (5 days left to apply)
- job requisition id
- R7195
At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over 10 million exam papers each year and it’s our people who make this happen.
Permanent Full time
Location: Remote with travel, UK
Reports to: External Quality Assurance Manager
Salary: £32,000 (DOE)
Line management responsibilities: No
Closing date: 24/11/2025
**Application Instructions:
Please apply directly to Training Qualifications UK –
Applications submitted to AQA will be referred back to the sender** External Quality Assurer - Health and Social Care
For any queries relating to this role, please contact the Training Qualifications UK directly on the following email address: recruitment@tquk.org
Overview
Training Qualifications UK is on a mission to be the market leader in technical education. We work with over 500 schools, colleges, universities, and training providers across the world to provide qualification certificates, endorsements, and apprenticeships to over 150,000 learners.
What’s the secret to our success? Simply put, we do things differently here!
Individuals in this role perform a vital function in ensuring every award made by TQUK is valid and reliable, whilst providing outstanding customer service to our centres.
On a daily basis, our External Quality Assurers will make judgements regarding the validity of evidence and ensure that our Centre’s meet TQUK requirements for Centre Approval to be maintained. They will provide advice and support to our centres about the processes and requirements for becoming, and staying, approved. In particular, they will provide help and support relating to the expectations TQUK places on its centres , and help them to understand what to expect from the External Quality Assurance Process.
TQUK has 3 values that we ask of everyone who represents us to live by; be courteous, have a willingness to learn, put the team first. Through these 3 values we offer our customers unrivalled service and can make TQUK be the best it can be.
Key responsibilities:
- Deliver outstanding customer service to TQUKs customers
- Carry out quality assurance activities with TQUK centres
- Sample centres’ assessment, grading and monitoring procedures and process, as required, to ensure that the decisions meet TQUK’s requirements
- Complete Observations of relevant centre activities including but not limited to assessments being delivered
- Provide up-to-date information, advice and guidance on TQUK’s Quality Assurance activities and qualifications to centres
- Carry out approval reviews to new centres and make sure that all appropriate systems and procedures meet TQUK’s requirements
- Support investigations and additional centre activities as required
- Ensure that up to date knowledge is maintained in areas of competence, including but not limited to attending training events/conferences organised by TQUK
- Attend standardisation and training meetings
- Conduct Staff and Learner interviews as required
- Complete and submit External Quality Assurer Reports within the required timescale
- Agree a suitable date with the Lead External Quality Assurer for quality visits as and when requested
- Assist the Lead External Quality Assurer in finding suitable portfolios for standardisation
- Support bespoke training events as and when required and produce fit for purpose activities for the events.
Key requirements:
- Hold or be working towards a recognised qualifications in Assessment and/or Internal Quality Assurance, including but not limited to:
- Level 4 Award in the Internal Quality Assurance of Assessment Processes and Practice
- Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practice
- V1 Conduct internal quality assurance of the assessment process
- D34 Internally verify the assessment process
- Level 4 Certificate in Leading the External Quality Assurance of Assessment Processes and Practice
- Level 4 Award in the External Quality Assurance of Assessment Processes and Practice
- Level 5 qualification in Health and Social Care
- Be fully committed to on-going CPD in the occupational area in which you’ll be working
- Meet the occupational competence requirements of the qualification being quality assured, as outlined by TQUK
- Have excellent verbal and written communication skills
- Be organised and able to prioritise your workload
- Be able to think on your feet and respond to customer demands
- Be comfortable working to deadlines, set standards and operating procedures
- Be familiar with current information and guidance issued by the current regulators including but not limited to Ofqual, Qualifications Wales and CCEA Regulation, and the Department for Education.
- Be willing/able to travel, as required
Key Characteristics
Here are just a few of the essential softer skills you will need to successfully join our team:
- Be confident and ambitious with a ‘can do, will do’ attitude
- Be well motivated, enthusiastic, and able to work on your own initiative
- Be able to have fun!
- Be passionate about education and the opportunities that it brings.
- Be able to keep an eye on the bigger picture and appreciate where your role fits into the business
- Ability to work in a flexible manner, adapt to different environment and solve problems.
- Excellent communication and interpersonal skills.
- Outstanding attention to detail.
Key Benefits
- Training, Qualifications & Apprenticeships. It’s what we do!
- Company sick pay upon completion of probation.
- 25 days annual leave plus 8 days Bank Holiday (33 in total)
- Additional annual leave day each year, after 2 years of continuous service (up to 28 days).
- An extra day off to celebrate your birthday
- Annual Loyalty Bonus
- Annual salary review
- Bupa healthcare benefits
- Employee Assistance Programme (EAP)
- NEST pension
- Cycle-to-work scheme
- A positive and supportive working environment
- Comprehensive onboarding
- A workplace that supports a healthy work/life balance
*We are an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Should you require any additional support during the recruitment process due to a disability, please contact us so we can assist you.*
Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.
Full Job Description
Summary
opportunities@aqa.org.uk
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About Us
AQA is an independent charity that sets and marks over half of all GCSEs and A-levels in the UK every year. Our purpose is to advance education by helping students and teachers to realise their potential. As part of AQA, you’ll very quickly appreciate the determination and unwavering passion to deliver this goal in everything we do. To help drive these ambitions, AQA invests in the development of its people by offering a range of professional development and learning opportunities leading to over 50% of our permanent roles being filled internally.
Reasonable Adjustments
If you have any requirements for reasonable adjustments in relation to the application, interview or the prospective job, please contact Faye Harrison (she/her) at fharrison@aqa.org.uk or on
07813 724161. We are asking for this information to make the process as equitable as possible for each candidate. Please note that Faye will not be able to assist you with enquiries regarding Temporary vacancies or non-recruitment enquiries. If you have query regarding Temporary vacancies, please contact:
Smart Working
We’re operating a smart working model. This allows for our colleagues to work from two days a week in one of our offices across England.
Equality, diversity and inclusion
AQA is an equal opportunity employer committed to fostering an inclusive and diverse workplace where everyone - regardless of religion, ethnicity, gender identity or expression, age, disability, sexual orientation, or background - is valued, respected, and supported to thrive.
Conflict of Interest
Please note that due to the confidential nature of our work, we are unable to employ people for our temporary roles who are currently a candidate for Key Stage 4 and 5 public examinations.
Safeguarding
AQA is committed to the safeguarding of children and adults at risk. We’re dedicated to reducing the risk of employing or contracting any person intent on abusing their position of trust, along with identifying and responding to any incident of alleged abuse from its employees or associates fairly and swiftly.
For more information on safeguarding at AQA please visit the AQA website here.
Contact
Temporary roles: temprecruit@aqa.org.uk
Permanent and Fixed Term roles: opportunities@aqa.org.uk