Sales Assistant – Bank

Want to make a difference to local lives?

St Wilfrid’s Hospice is an independent local charity based in Bosham, Chichester. We provide a wide range of care services to support patients with life-limiting or terminal illnesses, along with their loved ones. At any one time, we support over 330 patients across our Inpatient Unit and Community teams—making a genuine difference to local lives.

Being a Bank Sales Assistant at St Wilfrid’s

We are looking for a flexible, motivated individual to join our friendly Retail Team on a Bank (casual hours) contract, providing cover across our 12 community shops. This is a varied and rewarding role contributing directly to the income that enables our hospice care.

Your responsibilities will include:

Acting as an ambassador for St Wilfrid’s Hospice by providing a warm welcome and excellent customer service to all visitors and supporters.
Receiving donations and ensuring they are processed in line with our procedures.
Accurately operating the till and EPOS system, including cash handling, daily security records and Gift Aid registration.
Assisting with the sorting, pricing and merchandising of donated goods to maximise income and minimise waste.
Supporting colleagues and volunteers, contributing positively to a collaborative shop environment.

Click here to download and view the full job description

Qualifications and Experience

Excellent communication and customer service skills.
Basic IT skills and a willingness to learn new systems.
Product merchandising experience is desirable.
Ability to complete customer paperwork accurately.
Right to work in the UK.
Availability for occasional weekend and Bank Holiday shifts.
Full shifts will be required on scheduled working days.

What we offer you

As a Bank employee at St Wilfrid’s, you’ll benefit from:

Employee Assistance Programme (EAP) – Access to free and confidential Virtual GP Advice, Counselling and Legal Support
Continuation of existing NHS Pension Scheme Membership – And recognition of reckonable service for certain benefits
Generous Pension – With 7.5% employer contribution for employees not in the NHS pension scheme
Employee discount – In all our community charity shops and eligibility for the Blue Light Card discount scheme

Please note: The hourly rate for under-18s is £10.

How to Apply

Please complete the form below, where you can add your CV or a completed application form if you prefer.

If you have any queries regarding this vacancy please email us at hradmin@stwh.co.uk or call 01243 755183. Please note this vacancy may close early if sufficient applications have been received.

Equality, Diversity and Inclusion at St Wilfrid’s

We value diversity and are committed to being a place where people feel their differences are recognised and welcomed, and their needs are heard and respected. Creating an inclusive workplace is a core part of our aim to ensure St Wilfrid’s is a great place to work and a compassionate and caring place to be.

We want to hire talented people and to make sure our processes don’t exclude or disadvantage people with disabilities or different needs. Please let us know what would help you apply for our role – we’re happy to be flexible with our process to help you showcase your skills and abilities. To do this you can email hradmin@stwh.co.uk, call 01243 755183, or pop in and ask at Reception for HR.

We guarantee an interview for candidates with disabilities and those who have served in the Armed Forces who meet the essential criteria for the role.