Casual Front of House Assistant

Job description

Do you love delivering great customer service? Are you interested in live performance? Do you have great availability over the Christmas period?

The Casual Front of House Assistants work as a team to provide a welcoming service to all visitors, ensuring they feel safe and at ease. During a shift your responsibilities may include:

Ensuring the comfort and safety of the public
Selling ice-cream, programmes, merchandise
Working in the cloakroom
Checking tickets
Handling cash/ card machines

We are looking for welcoming individuals with experience of working with members of the public. You will work on a casual basis, signing up for shifts as and when they are available. You must also currently hold the right to work in the UK. We are interested in candidates who are available to work afternoons, evenings and weekends over November 2025 – January 2026, including availability over the Christmas period (20 December – 3 January). You must also hold the right to work in the UK.

Sadler’s Wells benefits include:

Employee Assistance Programme
Complimentary tickets and discounts
Enhanced holiday and time off in lieu policy
Additional pay for parental and family leave subject to eligibility

We welcome all applications by 11:59pm GMT on Sunday 19 October 2025. Interviews will take place on Thursday 30 October 2025.

For more information, please view the job pack here: Casual FOH Assistants Job pack - October 2025.

We are committed to building a culturally diverse workforce and actively encourage applications from Black, Asian and those belonging to ethnic groups that are currently underrepresented within the Arts. Applications from d/Deaf and disabled communities and low socio-economic backgrounds are also welcome. As a user of the Disability Confident Scheme, we guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in the Job Pack.

Sadler’s Wells also works collaboratively with Parents in Performing Arts (PiPA) in efforts to support parents and carers within the industry.

If you would like support or have any queries regarding the format or submission of the application, please contact us on recruitment@sadlerswells.com.