Hospital Liaison Worker - 12 month Fixed Term Contract 
Part Time - 22 hours per week
590 Seven Sisters Road, London, N15 6HR

About the role...
As a Hospital Liaison Worker, you will play a crucial role in enhancing the engagement of individuals with alcohol or drug concerns within our treatment services.

The hospital liaison worker will be mainly based at NMUH, meeting service users in hospital and following them into the community. The worker will support high intensity users and those who frequently attend hospital, ensuring that they are able to find suitable treatment in the community. The ideal candidate would be proactive, empathetic and courageous. Ready to meet our service users where there are.

Your responsibilities will include:

• Providing 1:1 psychosocial intervention to repeat attending patients at on the wards and in ED, engaging them in our wider drug and alcohol treatment services in Haringey .
• You will carry out initial screening and triage assessment for new clients, and provide crisis intervention and duty services on a rota basis.
• Liaising with other services including mental health, primary care, disabilities, social care, and any other relevant services in response to service user needs.
• Monitoring, reporting on, and improving outcomes across a range of measures, particularly to reduce preventable GP attendances, urgent care centre attendances, A&E attendances, hospital admissions, and ambulance call-outs for the service users in the “frequent attender” cohort.
• Conducting hospital ward rounds to identify those with alcohol-specific needs and engage them in treatment.
• Traveling to various locations within Haringey, to make contact and build up relationships with the hospital “frequent attenders” through regular and consistent contact episodes and motivational interviewing oriented interventions.
• Advocating on behalf of service users in obtaining assistance with housing, benefits, mental and physical health care, and access to substance misuse treatment services at whichever tier is appropriate.
• Assisting service users in developing strategies, which improve self-esteem, social skills, and psychological wellbeing that supports their rehabilitation from alcohol misuse.

• Experience working within a health and social care, community or hospital setting.
• Experience with motivational interviewing.
• An understanding of substance misuse.

If you are committed to making a real difference in the lives of individuals struggling with and alcohol or drug -related issues, we would love to hear from you. Apply today and join us in making a positive impact in our community!

To view the full job description, please click here.
Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 

The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site .

🏖️       Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

📅       Annual leave purchase scheme

💰        Enhanced occupational sick pay

 %        Enhanced employer contribution to your workplace pension

👪       Death in service benefit

✍️       Free Will writing

👓       Eyecare vouchers

🛍️       Blue light card discount

💡        Fantastic learning and development opportunities, including free training courses

🏠        Work-life balance- flexible working and family-friendly policies

🏃‍♀️        Happy, Healthy You! – our wellbeing offers for our workforce

🤝       Employee Assist Programme and Waythrough Support Networks

We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at