Lead, Inspire & Make a Difference! 

Are you passionate about retail and ready to take on a new challenge that makes a real difference in your community?

We’re thrilled to be opening a brand-new charity shop in Stacey Bushes, Milton Keynes – and we’re looking for an enthusiastic and driven Shop Manager to lead the way from day one! This is a unique opportunity to shape something from the ground up, bring your ideas to life, and build a vibrant team of staff and volunteers. 

With your retail expertise and passion for purpose, you’ll be at the heart of launching a very large, successful shop that supports our mission, drives sales, and becomes a valued part of the local community. You’ll be used to working in a fast paced environment and dealing with the challenges this brings.

If you’re ready to make your mark and lead an exciting new venture – we’d love to hear from you!

What you’ll do:

Running a large, high density shop efficiently and profitably, maximising sales, Gift Aid, and round-up donations

Managing visual merchandising, stock rotation, and product display to the highest standards

Overseeing the effective sorting, pricing, and presentation of donated goods

Leading and inspiring a team including an Assistant Manager (3 days/week), a Sales Assistant, and a team of volunteers

Organising staff and volunteer rotas to ensure adequate cover, including on weekends

Providing excellent customer service and handling queries or complaints professionally

Monitoring financial performance, managing shop expenses, and ensuring compliance with audit and cash handling processes

Ensuring full compliance with health and safety, safeguarding, GDPR, and equality policies

Acting as an ambassador for the charity in the local community and supporting fundraising events

What you’ll need:

• Retail management experience (charity retail experience is a bonus, but not essential)

• Strong commercial acumen with proven track record of delivering financial targets

• Strong leadership skills with the ability to motivate and support staff and volunteers

• A customer-focused approach with a friendly and professional manner

• Experience handling cash, banking, and financial reporting

• Excellent organisational skills and attention to detail

• Ability to work flexibly in a fast paced environment, including weekends, and to provide occasional cover in other shop locations

• A passion for the charity sector and supporting local communities

This appointment is subject to an Enhanced Disclosure and Barring Service check. 

Interviews will be held on 14 and 15 November 2025