Volunteer Coordinator

Part time, 20 hrs pw

Salary is pro rata £27k (£14,400 pa actual)

Watford Mencap is a local charity providing high-quality social care and support to over 650 people with learning disabilities and their families across South-West Hertfordshire. We are an independent, self-funding organisation affiliated with Royal Mencap, with a strong, sustainable business model and a person-centred approach. With 170 staff and 30+ volunteers contributing over 5,000 hours last year, we deliver a wide range of services including housing, community activities, work-based training, and social support.

This is an exciting time to join us, as we continue to grow, diversify, and innovate while staying true to our values of being inclusive, respectful, welcoming, progressive, and challenging.

About the Role

We are now looking for a Volunteer Co-ordinator (20 hours per week) to develop, recruit, and support our volunteer team. You will play a key role in growing and diversifying our volunteer base, ensuring volunteers feel valued, supported, and inspired to contribute. The role will involve:

Recruiting and retaining volunteers across the charity, from reception and buddy roles to fundraising and trustees.
Enhancing the volunteer experience through recognition, support, and opportunities for skill development.
Promoting volunteering opportunities in the community, attending fairs, and building partnerships with local groups and businesses.
Supporting managers with good practice in volunteer management.

Person Specification

We’re looking for someone who can bring people together, support others with empathy, and confidently promote volunteering in the community.

Essential:

Experience of recruiting, supporting, and coordinating volunteers.
Excellent interpersonal, organisational, and presentation skills.
Ability to empathise with and support volunteers.
Confident use of Microsoft Office and social media.
Knowledge of best practice in volunteer management, safeguarding, and health & safety.
Able to work flexibly, including evenings/weekends when required.
Able to travel across South West Herts (car owner, insured for business use, clean licence).

Desirable:

Experience of working within social care or the voluntary sector.
Supporting people with learning disabilities and/or carers.
Experience delivering training, creating supported volunteering opportunities, and developing policies and procedures.
Ability to produce engaging promotional materials and manage budgets.

Personal attributes:

You’ll be approachable, creative, resilient, and a natural motivator, be able to build positive relationships at all levels, work on your own initiative, and inspire others to volunteer.

This is a rewarding role where you’ll help shape the volunteer journey at Watford Mencap and make a real difference in your community.

Call us on: 01923 713620

See the job description and person specification here.

Find out about our benefits package here.

Complete an application form to apply.

Closing date: 24th September 2025 but we may close the vacancy early if we receive sufficient applications, so please do not delay if you are thinking about making your application.