CARITAS DIOCESE OF SALFORD
29,212 - 32,031 per year
Lalley Centre, Eggington Street, Manchester
Full-time
Pathways Worker
Caritas Diocese of Salford (‘Caritas Salford’) is the principal social action agency of the
Catholic Diocese of Salford. We have a proud history of supporting people in poverty or
situations of crisis and challenge through a diverse range of projects and services.
Our vision is for a society where there is justice and equality and where the voices of those
experiencing poverty, disadvantage and/or discrimination are heard, valued and acted upon so
that all people can live in peace and dignity.
Our mission - Inspired by the Gospels and the teachings of the Catholic Church, our mission
is to put Love into Action.
We work across Greater Manchester and parts of Lancashire to help those experiencing poverty,
disadvantage and discrimination to transform their lives with dignity. We provide a practical
response to those in crisis, suffering hardship or who are at risk. We rebuild lives for the long-
term, enabling people to live in a safe, healthy and secure environment. We call for a better,
more just world where the voices of the poor are heard and acted upon and positively influence
the systems, decisions and resources that affect those in need.
Our vales – Our values are based in the universal teaching on respect for the life and dignity
of the human person. Locally our values are also to act with integrity, ambition and in
collaboration, to achieve lasting and sustainable change.
Our objectives -
• Reduce poverty, disadvantage and discrimination in our Diocese to enable people to ‘live
•
life to the full’.
Increase awareness and understanding of Catholic Social Teaching and Animate the Diocesan
Community to take practical action.
• Become a voice for those who cannot speak for themselves, empowering people and
advocate for justice and social change.
• Become a sustainable and more visible and effective catalyst for change.
October 2025
POST TITLE:
LOCATION:
JOB DESCRIPTION
Pathways Worker
Caritas Projects across the Diocese of Salford
Main location: Lalley Centre, Eggington Street, Manchester,
M40 7RG
HOURS OF DUTY:
GRADE:
SALARY:
37.5 hours,
Monday to Friday, 9am – 5pm
SCP 15-20
£29,212 - £32,031 per annum
Potential to work occasional
evening or weekend on a TOIL
basis
3-year fixed term contract
RESPONSIBLE TO:
Head of Social Action
MAIN CONTACTS:
RESPONSIBLE FOR:
Volunteers within the
programme
Internal
People needing support and advice
Other Caritas staff
Volunteers
External
Funders and donors
Support agencies
Specialist services
SPECIAL CONDITIONS OF SERVICE:
Enhanced Disclosure & Barring Service check required
MAIN PURPOSE OF THE POST:
To support households to maximise income and reduce expenditure through individual
planning support, signposting and guidance
To support households to improve their overall health and well-being, developing
greater opportunities to volunteer, achieve employment, confidence and skills
October 2025
JOB DESCRIPTION
PATHWAYS WORKER
MAIN TASKS AND RESPONSIBILITIES
Approach
1. To represent Caritas Salford to a high standard in all settings upholding the values and
principles we embody.
2. Ensure that events, sessions, and activities are delivered safely in line with Caritas’
policies and procedures, as well as Health and Safety, Safeguarding and Data
Protection legislation.
3. Work towards smooth systems and processes that allow people to access services and
projects easily.
4. Keep a focus on ways to improve coproduction and the involvement of people in
decisions which affect their lives.
5. Encourage positive inclusion and positive integration in all aspects of Caritas,
challenging behaviour that does not represent this.
6. Actively participate in learning and using electronic systems and processes used by
Caritas, including changes, updates and innovations.
Supporting People
7. Build positive relationships with people using the services and use strength-based
approaches and motivational interviewing techniques to understand holistic support
needs.
8. Use local knowledge and awareness, both internal and external, of supports and
programmes available to appropriately ensure wrap-around support is available to
individuals from low-income households.
9. Develop individual supportive plans with individuals, and families, to maximise their
quality of living from beginning to end of the plan.
10. Use and refer through the benefit systems to check potential benefit entitlements,
support through the process and follow-up with applications.
11. Using digital skills and IT to support people creating CVs, applications for employment,
benefits and housing.
October 2025
Data and Administration
12. Manage your own diary to balance the needs of the service and the casework of the
people accessing it.
13. Keep accurate records of casework and progress using our internal recording system
(including Salesforce products and Microsoft Office).
14. Actively engage with recording and reporting to ensure high-quality evidence including
case-studies, quantitative data, and social impact of delivery.
15. Maintain awareness, knowledge and application of supports and offers across
Manchester and Nationally, updating internal shared information where appropriate
General
16. Liaising closely with the Caritas Communications Manager to efficiently and effectively
promote the services and projects of Caritas Social Action.
17. To attend supervision, appraisal plus any other meetings and training courses as
required.
18. To work in a way that promotes equality, inclusion and diversity.
19. To carry out any other duty and commensurate with the level of the post as may be
determined by the Head of Social Action or the Director.
October 2025
PERSON SPECIFICATION FOR THE POST OF
PATHWAYS WORKER
REQUIREMENT
ESSENTIAL
DESIRABLE
Coaching or
motivational
interviewing
Mental Health
Training or awareness
training
Languages other than
English or methods of
communication
ASSESSMENT
METHOD
Application
Form &
documentation
Application
form, and,
interview, and
task
Qualifications
Qualifications and training
relevant to the post
Skills
Knowledge
Able to communicate effectively
on a one-to-one basis and in
groups, in a wide range of
contexts
Can deliver information and
support in a range of methods
including online, phone, written,
and face to face settings
Able to work with a team and
maintain relationships
Ability to use own initiative
Strong interpersonal and
motivational interviewing skills
Ability to recognise risks /
hazards which need attention
Excellent time management skills
Confident with Microsoft Office
and client/data management
systems
Understanding of safeguarding,
GDPR and health and safety
legislation
Demonstrable understanding of
professionalism and boundaries
Understanding of trauma-
informed care and strength-based
approaches
Familiarity with
systems in benefits,
housing, health or
employment and
willing to learn others
Application
form and
interview
October 2025
Experience
Experience of working with people
from low-income households
Previous working
within a charity sector
Experience of developing support
or action plans with diverse
demographics
Experience of
gathering social
impact data
Interview,
application
form and task
presentation
Special
conditions
Experience of managing own
caseload and using shared digital
tools to monitor progress
Must be able to work within and
promote the ethos and values of
Caritas
Able to contribute to promotion
and fundraising on behalf of
Caritas
Enhanced Disclosure and Barring
Service Check
Note for Applicants: Please try to show on your Application Form how you meet these requirements as
this will be used for shortlisting purposes.
Duties and responsibilities of all Caritas Salford staff and volunteers
As a Catholic charity, we seek to respect, protect and promote human dignity for all. This is
fundamental to our work. Therefore, as part of our team you’ll need to appreciate and be
respectful of the diversity of our staff, volunteers, supporters and the people who use our
services. You’ll be expected to model behaviours and represent the principles, ethos and
values of Caritas Diocese of Salford (‘Caritas’) in all aspects of your work. You’ll also be
expected to contribute positively to creating healthy, hospitable and welcoming workplaces
and environments.
Health and Safety
Employees have a legal duty to protect their own health and safety and that of others who
may be affected by their work. This includes people who use our services, volunteers,
supporters and other visitors. We expect all our people to follow Caritas policies, procedures
and take action to prevent people from harm. We also expect you to report hazards,
accidents and incidents in accordance with procedures.
Safeguarding
Everyone in Caritas has a responsibility to safeguard the well-being of people who may be at
risk of harm. As part of your role you will be required to undertake mandatory safeguarding
and Prevent training to raise awareness and give information about how you can ensure that
children, young people and adults at risk are safeguarded. Your role includes a duty to refer
any safeguarding concerns in line with our procedures.
We’re committed to safeguarding children, young people and adults at risk of harm within the
community and aim to embed a culture of safeguarding to prevent abuse and provide support
to individuals who have been harmed. We expect everyone to contribute to the creation of a
safe environment, challenge inappropriate or dangerous behaviours and report concerns.
Promoting our work and fundraising
October 2025
As a charity we rely on fundraising to support our work. All members of staff are expected to
positively represent our work with donors and supporters and, subject to the terms of your
contract, to contribute to fundraising activities.
Confidentiality and protecting data
As part of our work it may be necessary for you to gather, record and store confidential
information or personal data. We expect everyone to respect confidentiality (within the
boundaries and procedures for safeguarding and whistleblowing) and not disclose personal
information. You may also have access to information or communications technology
equipment for your role. You will be required to ensure that appropriate security procedures
are followed and that confidential information, including passwords, are not communicated to
unauthorised individuals.
October 2025