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Service Manager

Reference: SM-MO-JK

Location: Stockton

Hours: 39 hours per week

Salary: £30,013 per annum based on 39 hours

We have an exciting opportunity available for a Service Manager lead our team in Stockton.

We are looking for an engaging leader who demonstrates commitment to developing a quality staff team and an innovative service, dedicated to their ongoing professional development whilst maintaining their drive and enthusiasm for the role. You will be able to lead by example and demonstrate best practice, with your approachable and inclusive management style.

The support we deliver at our service and out in the community is flexible and unique to each individual. This Supported Living service supports 1 person who loves being out and about, accessing their local community, supporting their health and wellbeing.

You will work collaboratively with the Area Manager to achieve ongoing compliance with contractual agreements making a positive difference in the lives of the people we support.

Ideally you will already have a Level 5 Health and Social Care qualification or equivalent, but we equally would like to hear from people who are qualified by experience as Autism Initiatives will support you to obtain a level 5 following a detailed induction.

A desire to make a positive difference in the lives of people we support is essential for this important role.

What can we offer you? 

Our teams make a difference every day. We pride ourselves on being a values-based organisation who put the people we support in the heart of everything we do. We are also committed as an organisation to the well-being of our staff for all the hard work they do each day. To support our employees, we offer:

• Company paid enhanced DBS
• Progression opportunities and career pathways
• Full training and development programme to support you in your role
• Support to obtain your Level 5 competency-based Health and Social Care qualification e.g. NVQ or Diploma (RQF) in Leadership of Health and Social Care services
• 23 days plus 8 Bank Holidays, rising to 26 days with 3 years’ service
• Free Employee Assistance Programme with qualified advisors trained to help, 24 hours a day, any day of the year
• Long service entitlements – after 1, 2 and 3 complete years of service, you will benefit from up to an additional 3/5ths of a week of leave after 3 complete years of service.
• Financial wellbeing programme providing flexible access to pay
• Career break scheme
• Option to buy and sell annual leave (subject to eligibility)
• Monthly staff cash prize draw (subject to eligibility)
• Medicash (subject to eligibility)

The support we deliver at our service and out in the community is flexible and unique to each individual. A desire to make a positive difference in the lives of people we support is essential for this important role. Our outreach service in Middlesbrough has a particular focus on;

• Community activities such as swimming, walking and crafts
• Supporting individuals in their home environment
• Improve communication through pictures and Signs
• Developing new activities that are meaningful to the individual

You will work collaboratively with the Area Manager to achieve ongoing compliance with contractual agreements making a positive difference in the lives of the people we support.

Ideally you will already have a Level 5 Health and Social Care qualification or equivalent but we equally would like to hear from people who are qualified by experience as Autism Initiatives will support you to obtain a level 5 following a detailed induction.

This position is subject to an enhanced Disclosure from the Disclosure & Barring Service (DBS). The cost of which will be met with by Autism Initiatives.

Closing date for completed applications is 05/09/2025.

How do I apply?

If you are interested in applying for this position and making a difference to someone’s life then please complete the application form by clicking the “ apply now” tab on the left.

If you require any support with the application process, or you wish to request an application form be sent to you, please contact our friendly HR team on 0151 932 2242 who will be happy to help you.

We are committed to equal opportunities in employment and in service delivery.

In addition to excellent rates of pay, a contributory pension and generous holiday entitlements, you will enjoy an enhanced range of benefits designed to reward the outstanding support that staff provide. Some of these benefits start immediately, whilst others are awarded at later dates in recognition of loyalty, dedication and long service.

Full details of all staff benefits are available on our intranet once you start working with us as benefits may vary from role to role, but here’s a brief run-down of a few of them:

• Monthly staff cash prize draw
• Your birthday off work every year
• Medicash health scheme, providing cash towards medical costs, gym discounts and more
• Employee Assistance Programme – free support from experts on a wide range of subjects from childcare and probate, to managing money and work life balance.
• Additional paid holidays after 1, 2 and 3 years’ service
• Extra paid holidays in milestone service years
• Financial wellbeing programme providing flexible access to pay
• Cycle to Work scheme
• Career break scheme
• Wagestream financial planning and support App – enables you to access money earned before pay day, set up savings and gain control of your finances

Our application form will ask you for information so it’s a great idea to have these to hand before you get started:

• Your previous employment: we will require confirmation of the past 5 years of your employment history
• Relevant qualifications to the role
• A minimum of 2 reference contact details, one of which must be your current/most recent employer.
• For further Tips on completing your application, please refer to our download on the “Apply Now” section.

If you’re struggling to complete the form, have any questions, or need support simply click on our need help button, pop in a few contact details, and one of recruitment team will be in touch.

Thinking of joining Autism Initiatives? Read why our amazing staff teams are #ProudtoworkHere

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