MATTHEW’S HUB Business Manager Job Description
| Title | Business Manager |
| Salary | £45025 per annum (pro rata) |
| Hours | 22.5 hours per week |
| Holidays | 28 days per year plus statutory holidays (pro rata) |
| Pension | 3% Employer contribution/ 5% Employee contribution (optional) |
| Tenure | Permanent |
| Responsible to | CEO |
Job Purpose and Scope
The Business Manager will provide strategic and business management support across the organisation, ensuring effective delivery of services, financial sustainability, compliance, and efficient day-to-day operations within the charity. The Business Manager will oversee organisational systems, finance administration, payroll, governance support, HR coordination, and business development activities to support Matthew's Hub achieve its aims and charitable objectives.
Roles and Responsibilities:
Governance & Compliance
• Support the CEO and Board of Trustees with meeting administration/governance documentation
Ensure compliance with charity law, safeguarding, GDPR, health & safety, and organisational policies
• Develop and maintain organisational records, policies, and risk registers
• Coordinate audits, insurance, and statutory reporting requirements
Listening and responding to issues raised by the team and external partners, liaising with CEO and Principal Neurodiversity Practice Lead
Identify and respond to new initiatives and changes in legislation and government policy; maintain a sound awareness of relevant law, policy and regional and national developments
Business Development & Partnerships
• Deliver income generation activities and partnership development
• Build positive relationships with stakeholders, community groups, funders, and partners
• Assist with marketing, communications, and organisational promotion
Human Resources
• Support recruitment, onboarding, and staff development
• Maintain HR records and employment documentation
• Assist with staff wellbeing initiatives and organisational culture
• Ensure that organisational change and partnerships take account of neurodivergent issues
Operational Management
Ensuring the ethos, values and principles of the organisation are reflected in all practice
• Daily organisational operations and office management
• Ensure efficient use of organisational resources and facilities
• Coordinate organisational planning and reporting processes
Financial Management
• Assist with budgeting, financial monitoring, payroll and reporting
• Work with accountants/bookkeepers to maintain accurate financial records
• Monitor expenditure against budgets and identify variances
• Support funding applications, grant management, and financial compliance
• Prepare reports for trustees, funders, and senior leadership
• Support project delivery across multiple programmes and services
Contract Monitoring & Evaluation
• Collect and analyse operational and performance data
• Produce impact and KPI reports for leadership and commissioned services
• Support continuous improvement and service evaluation
General
Help drive effective partnership and collaborative working both internally and externally
• Attend relevant VCSE, local authority, NHS and other relevant partnership meetings
• Identify and meet with relevant and appropriate partnership organisations to further the charitable objectives of Matthew’s Hub
Matthew's Hub is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Advanced DBS checks are essential for all employees
The above list is not exhaustive and the postholder will be required to undertake any other task reasonably expected or requested by his or her line manager.
Person Specification
| Essential | Desirable | |
| Qualifications/Knowledge | Strong analytical, organisational,and problem-solving abilities | Leadership or managementqualification (ILM, CMI, Diplomain Management) |
| Good standard of educationincluding English & Maths | ||
| Experience | Proven track record of fundingapplications, bid writing andgrant management | Evidence of personal success offunding applications and bid/grantwriting |
| Experience in business,operations or officemanagement | Proven track record ofsuccessfully managing servicesand contracts | |
| Experience in financial, payrolland budget management | Xero financial software package | |
| Experience managingcontractual KPls and deliveringagainst performance targets | Experience working within theVCSE, or public sector | |
| Skills/Competencies | Excellent IT skills, includingreporting tools and MicrosoftOffice applications | Marketing, fundraising orpartnership development skills |
| Excellent verbal and writtenskills | Experience of using a CRM orcharity management system | |
| Empathy and understanding ofneurodivergent people | Knowledge of Charity governance | |
| Ability to work independentlyand use initiative | ||
| Ability to manage workloadeffectively and meet deadlines | ||
| Understanding of compliance,safeguarding, GDPR and health&safety requirements | ||
| Adaptable, flexible with aversatile approach |