Head Office
Bookings Administrator
Bookings Administrator [Internal Applications Only]
Nuffield Health Edinburgh Hospital | Bookings | 18.75 hours per week
Our Edinburgh Hospital are currently have an exciting opportunity for a Bookings Administrator in our Enquiries/Bookings department. You will have confident IT skills and strong organisation skills and will be capable of clinic planning, clinic changes and overall clinic management. You will have confident communication skills at all levels, as you will work closely with our consultants to ensure their clinics are fully booked and run smoothly. When talking to patients you will be able to explain sensitive or complicated information clearly, sympathetically and in a way that is easy to understand. Ideally, you have experience of working in healthcare administration. Full training will be given with our bespoke computer system.
As our Bookings Administrator you will:
- Work closely with patients and consultants
- Assist with appointment bookings and changes for both outpatients and theatres
- Assist with the co-ordination of room/consultant availability and operating lists
- Taking care of the patient journey, handling everything from the initial enquiry, confirmation and ensuring everything is in place and arranged for the patient.
To succeed as a Bookings Administrator, you will :
- Champion the customer experience in the hospital and work with colleagues to deliver a strong customer focused mind-set to bring the best of Nuffield Health to every customer
- Handle all enquires, or queries raised efficiently and effectively, escalating appropriately where necessary
- Have excellent organisational and IT skills
- Have the ability to use initiative and attention to detail
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. From free membership across all of our fitness clubs, to a range of lifestyle and financial wellbeing rewards. At Nuffield Health, we take care of what’s important to you.
About Nuffield Health Edinburgh Hospital
We were founded in 2008 to offer fast access for outpatient consultation, on-site diagnostic imaging, and day-case surgical treatment, all close to the heart of Scotland’s capital. Since the day we opened our doors we’ve been proud to deliver on our aim: to provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families.
Join Nuffield Health and create the future you want, today.
It starts with you.
Rewards & Benefits
Helping you be and feel your best.
Annual Leave
Nuffield Health Healthcare Plan
Membership is free for employees and you can add partner and dependants at your own cost.
*eligibility criteria applies.
Financial Wellbeing
Cycle to Work Scheme
Gym Membership
Free membership to any Nuffield Health gym, plus discounted memberships for family members.