Care Support Worker for Regulated Care in Coventry Supporting Carers in Coventry Carers Trust Heart of England Regulated care JOB DESCRIPTION Job Title: Care Support Worker Salary: £12.60 - £13.28 Per Hour Hours: Flexible Accountability: To the Regulated Care Manager Contract: Permanent Location: Coventry Job Purpose Carers Trust Heart of England’s core aim is to support unpaid carers and their families by providing the highest possible quality services, information, advice, and support. The provision of our Care Support Services enables us to meet our aims in supporting unpaid carers to have a life alongside their caring role and some much-needed respite time, by providing the highest standards of care and support to the person they look after. Our Care Support Services provide help, assistance, and support to enable people to live as independently as possible in their own homes and to socialise in the community. Care Support Workers assist with personal care, light domestic duties and sometimes shopping, as well as companionship and reassurance. They may also provide support outside of the home to enable attendance to GP / hospital appointments and access to opportunities within the community, such as visits to the opticians, hairdressers or place of worship. Main aims of the post • To provide support to carers and people with care needs including emotional support. • To provide personal care. • To carry out domestic tasks. Duties to include • To assist with personal hygiene, for example helping the person with care needs to have a bath or shower, to go to the toilet or to care for their skin or hair. Supporting Carers in Coventry Carers Trust Heart of England Regulated care • To assist with dressing / undressing, choice of clothes and personal appearance. • To support the person with care needs with their medication. • To assist with mobility including use of wheelchairs, hoists etc • To assist with a therapeutic programme designed by a medical professional. • To provide emotional support, companionship and a safe environment for those in need of supervision and help. • To carry out basic first aid and summon emergency services. • To report any concerns about abuse or the welfare or safety of any adult or child there is contact with at work to a line manager / nominated person / person on call. • To undertake specialised tasks as agreed and after appropriate training, for example, administration of medication by specialised techniques, toe nail care and assistance with oxygen therapy. • To support the person with care needs with activities outside their home, for example community activities, shopping or attending medical appointments. • To provide support with organised group activities for people with care needs. • To prepare meals and drinks and provide assistance with eating / drinking. • To help clean the home for example: washing up, vacuuming, cleaning the bathroom and doing laundry. • To look after pets. Health and safety • To implement, operate and maintain safe systems of work in accordance with Carers Trust Heart of England’s policies, procedures and guidance, training and associated risk assessments. • To report to your manager any situations or issues for concern relating to significant foreseeable risks, incidents (including near misses) and / or accidents which give cause for concern in relation to safe systems of work (affecting your own health and safety or that of others affected by your work activities). General • To be committed to safeguarding and promoting the welfare of vulnerable adults and children. • To work at all times within the philosophy and policies of Carers Trust Heart of England. • To comply with the Health & Safety at Work Act 1974 and with Carers Trust Heart of England’s policy, paying particular attention to the reporting of dangerous situations. • To respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that Equal Opportunity principles are applied at all times. • To comply with the Code of Conduct. • To undertake any other duties that may be considered commensurate with the level of the post and that are set out in the care plan. Supporting Carers in Coventry Carers Trust Heart of England Regulated Services Supporting Carers in Coventry Carers Trust Heart of England Regulated Services PERSON SPECIFICATION Essential Knowledge • Understanding the importance of confidentiality Experience Desirable • Understanding the needs of the service users • Experience of providing care. • Experience of working with vulnerable adults and / or children Skills and abilities • Able to develop good working relationships with carers and people with care needs while maintaining appropriate personal boundaries. • Able to work independently and take initiative while working within the organisation’s polices, procedures and guidance. • Able to demonstrate a caring and compassionate nature. • Able to demonstrate good verbal and written communication skills. Other • To be committed to safeguarding and promoting the welfare of vulnerable adults and children. • Able to work in the area covered in a time and cost effective manner. Drivers will only be permitted to carry service users if they have held a driving licence for at least one year and have no more than six points on their licence. • Applicants must be willing to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service. Carers Trust is a registered charity in England (1057024) Registered as a company limited by guarantee in England No. 3206963. Supporting Carers in Coventry Carers Trust Heart of England Regulated Services