Shop Supervisor - South Elmsall
- Location:Pontefract, West Yorkshire, United Kingdom
- Earnings:£23950.00 to £23950.00
Shop Supervisor
Location: The Prince of Wales Hospice Clothing Store – South Elmsall
Salary: £23,950 (FTE), £12.25 per hour
Hours: 15 hours per week (including some weekend working)
Are you a retail professional with a passion for customer service and a heart for charity? We are looking for a motivated and community-focused Shop Supervisor to help lead the team at our South Elmsall clothing store.
At The Prince of Wales Hospice, we provide specialist palliative care in a supportive and respectful environment. Our 14-bed inpatient unit, located just minutes from Junction 32 of the M62 in Pontefract, also offers outpatient and community services, including a successful Lymphoedema clinic.
About the Role
As Shop Supervisor, you’ll support the Shop Manager in running the day-to-day operations of the South Elmsall shop. You’ll be key in driving sales, delivering excellent customer service, and leading a team of dedicated volunteers. When deputising for the Shop Manager, you’ll confidently take charge to ensure the shop runs smoothly and profitably.
To succeed in this role, you will:
Have retail experience, ideally in a supervisory role
Have excellent customer service and communication skills
Be able to organise, prioritise and work to sales targets
Process donated stock efficiently and maintain high merchandising standards
Be flexible, positive and have a proactive approach to team leadership
Recruit, train and support volunteers
Why You’ll Love Working With Us:
In our most recent staff survey:
All of our staff felt they make a real difference and are proud to work for the Hospice
97% of employees said they enjoy working with our team
You’ll become part of a passionate team helping raise vital funds to support patients and families across our community. We offer training, support, and a chance to develop your retail career while making a real difference.
Benefits include:
27 days annual leave plus bank holidays (pro rata)
Enhanced sick pay and contributory pension scheme
Staff wellbeing support, including Employee Assistance Programme
Eligibility for Blue Light Card discounts
Discounted on-site meals during working hours (at the Hospice only)
Discounted local gym memberships
Ongoing training and career development opportunities
Annual salary review
For more information or an informal chat about the role, please contact Kevin Hogarth, Retail Operations Manager:
📧 khogarth@pwh.org.uk
📞 01977 708868
Closing date: Sunday 11th January 2026 at 11:59pm
We are conducting interviews throughout the listing and may close applications early.
Please note: any job offer will be conditional upon a satisfactory Disclosure and Barring Service (DBS) check and providing Right to Work in the UK and 2 references.