Store Manager
Are you an experienced retailer who is looking to make a difference?
We are looking for a Store Manager at our charity shop in Hereford, to help us create a hub of sustainable fashion and raise funds to support dogs and their owners across the country.
What does this role do?
As Store Manager, you'll:
- lead the store to smash sales targets, leading on pricing of items according to guidelines, using knowledge of designer brands to identify opportunities and generate high-quality stock to maximise profit,
- drive sales through motivating a team of dedicated staff and volunteers to deliver excellent customer service,
- maintain high levels of shop presentation through effective merchandising, using commercial decision making to drive the best use of space available,
- provide leadership and line management to volunteers and members of staff.
Interviews for this role are provisionally scheduled for 1st and 2nd December 2025.
Could this be you?
To be successful in this role, you'll need significant fashion retail experience, understanding the complexities of retail management and ideally with experience in charity retail. You'll be an engaging leader who has the ability to drive sales through commercial awareness and excellent customer service, while also being an inspiring manager who can bring out the best in staff and volunteers.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Documents
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. Feel free to send us an email at
jobs@dogstrust.org.uk. We're here to support you every step of the way.