JOB DESCRIPTION

Title:
Reporting to:
Direct Reports:
Hours:
Contract:
Salary:
Location:

Administration Officer
Chief Finance & Operating Officer
None
28 hours per week
Permanent
£23,000 p.a. FTE. (£18,400 pro rata)
Based at the Thrive’s national office at Beech Hill, near Reading,
the role requires occasional trave to Thrive’s Birmingham and
London Centres.

Purpose of the role

1.  To ensure the effective administration and management of the National Office

operating environment

2.  To manage the day-to-day process in respect of Health & Safety at the National

Office and provide support and guidance to Thrive’s delivery sites

3.  To ensure the effective onboarding of staff and volunteers, including DBS

checks and mandatory training

4.  To ensure relevant policies and processes are up to date and effective.

Key Responsibilities

Health & Safety
1.

2.

3.

4.
5.

Implement the actions arising from any H&S audits; escalating where necessary
and providing guidance to staff where required
Liaise with colleagues across Thrive to ensure H&S compliance and consistency
of practice
Maintain maintenance log and ensure all regular H&S checks and actions are
completed and recorded (including DSE Assessments)
Contribute to internal communication of matters relating to Health & Safety
Manage and arrange as necessary, Thrive’s mandatory training, liaising with
managers and HR Officer, sourcing appropriate courses and trainers, working
across Thrive to ensure staff, volunteers and Trustees receive relevant and
timely training

Facilities
1.

2.

Maintain office operating manual (housekeeping guide), including up to date
schedule of key contacts.
Proactively identify and resolve any issues related to the effective and safe
running of office.

Administration Officer – September 2025

3.

4.

5.

6.

7.

8.

9

10.
11.

12.

HR
1.
2

3.

4.
5.

Help Thrive’s centres, where appropriate, to ensure office management is
effective.
Procure goods and services in a timely fashion, and in accordance with Thrive’s
financial regulations, ensuring value for money.
Source and manage suppliers and contractors to ensure quality and timeliness
of service(s) and conduct due diligence where appropriate.
Manage office services including, but not limited to, print, cleaning services and
building security.
Coordinate third-party room bookings and events, including promoting
facilities, organising catering, and supporting visitors.
Assist with the management and maintenance of Thrive’s estate, including
letting.
Maintain office policies and procedures and ensure they are implemented
appropriately.
Perform reception duties when available and as required (visitors, phone, mail)
Act as first point of contact for colleagues needing assistance with office
matters
Assist with the organisation of events where appropriate (e.g. Staff Conference)

Manage the Thrive’s recruitment process for office-based volunteers.
Manage vetting process (DBS checks) for all staff, office volunteers and
Trustees.
Arrange, as necessary, Thrive’s mandatory training, liaising with managers and
HR, sourcing appropriate courses and trainers, working across Thrive to ensure
staff, volunteers and Trustees receive relevant and timely training
Supervise Resource Team volunteer(s).
Maintain HR database in accordance with areas of responsibility (e.g. records of
mandatory training).

General
1.

Contribute as a member of the Resources team, and work closely with colleagues
across Thrive.
Participate in opportunities for professional development and training
Support Thrive’s aims and objectives.
Abide by health and safety guidelines and share responsibility for own safety and
that of colleagues.
Undertake other such duties which are compatible with the functions of the
post.

2.
3.
4.

5.

6.   Work in line with Thrive’s organisational values at all times.

Administration Officer – September 2025

Person Specification – Administration Officer

Knowledge, Skills and Experience
1.  Experience in a similar role.
2.  Experienced in setting, planning and prioritising tasks and resources to meet

deadlines and manage time effectively.

3.  Excellent communication skills at all levels, both written and verbal.
4.  Ability to deal with a variety of sensitive or operationally critical activities to a

high standard within agreed time scales.
5.  Excellent IT skills (including MS Office).
6.  Accuracy and attention to detail with understanding of the need to maintain

confidentiality.

7.  Experience of managing corporate Health & Safety.
8.  Knowledge of HR practices.
9.  Experience of sourcing and managing suppliers.
10.  Problem-solving skills.
11.  Knowledge and understanding equality and diversity issues.

Personal Qualities
1.
2.
3.
4.
5.
6.
7.

Energetic and solution focussed.
Confident with good interpersonal skills.
Resourceful and confident in acting on own initiative.
Highly organised, with an ordered approach.
Flexible with a desire to learn.
Collaborative.
Willingness to work outside office hours if required.

The post will require a DBS check.

Administration Officer – September 2025