Wellbeing Adviser for Carers Wellbeing Services in Warwickshire Supporting Carers in Coventry Carers Trust Heart of England Wellbeing Services JOB ADVERT Job Title: Wellbeing Advisor Salary: £25,700 per annum (starting salary) Hours: 37 per week Accountability: To the Wellbeing Service Manager Contract: Permanent Location: Warwickshire Carers Trust Heart of England’s aim is to support carers and their families by providing the highest possible quality services, information, advice and support. Supporting carers to have a life alongside their caring role. The successful candidate will join a dynamic and busy team supporting carers across Warwickshire. The role Carers Trust Heart of England aims to improve the identification and support of carers in the community across Warwickshire. Statutory agencies in Health and Social Care are ideally positioned to play a collaborative role in identifying and initiating support for carers and their families. We are looking for a Wellbeing Carers Adviser to develop and deliver this work in partnership with the Wellbeing Services and Warwickshire County Council. Wellbeing Services for Carers is an exciting, Warwickshire wide programme, led by Carers Trust Heart of England making it as easy as possible for carers to access the support they need. You will have a working knowledge of the Health and Social Care system, and the challenges faced by carers. You will have experience of building strong relationships and influencing partners to refer Carers to our services. You will be passionate about involving carers from diverse and hard-to reach groups in the community. This is an exciting opportunity to get involved in a service that will vastly improve the availability of support to carers and their families. Supporting Carers in Coventry Carers Trust Heart of England Wellbeing Services JOB DESCRIPTION Job Title: Wellbeing Advisor Salary: £25,700 per annum (starting salary) Hours: 37 per week Accountability: To the Wellbeing Carers Service Manager Contract: Permanent Location: Warwickshire Main aims of the post • To improve the identification of and support carers in the community ensuring carers can access the support they need to lead their own lives alongside their caring role. • To work in partnership with Heath and Social Care, the voluntary sector and other professionals to support carers. • Providing person centred practice which may include signposting and/or referring to other organisations, undertaking ‘1-2-1’ support and carers assessments to achieve outcomes that support the carer to become self-reliant and build a network of support. Duties to include Partnership Working • Build and maintain an in-depth working knowledge of local community and voluntary groups to build effective partnerships with Health and Social Care staff and other professional bodies to signpost and support carers and their families. • Work with internal and external staff to develop and implement new ways to support carers and facilitate and maintain carers support groups Carer Support • To identify and engage carers to access services available to them • To provide information, advice and guidance, and support via a centralised helpdesk via telephone, email, online and face to face • To facilitate and maintain outreach and drop in sessions through the city and support groups • To provide person centred practice which may include signposting and/or referring to other organisations • To undertake ‘1-2-1’ support, carers assessments and produce support plans, to achieve outcomes that support the carer to become self-reliant and build a network of support. • To undertake Wellbeing checks, develop contingency plans and develop plans for carers to access their local communities • To assist carers in the identification of training needs that will develop resilience and support them within their caring role • Work with team members to develop social activities. External representation • To deliver presentations for Carers Trust Heart of England as agreed on local forums, steering groups and committees, using these to raise awareness of Carers and services • To work in partnership with organisations to ensure they have our up to date marketing materials and create strong referral pathways. • To provide information, articles and case studies for marketing, quarterly reports, newsletters, annual review and social media. Other • To be an active team member and ensure the Wellbeing Team are kept up to date about the progress of groups and initiatives through email, bulletins, articles and presentations, and by including information about the project on Carers Trust Heart of England website and newsletters. • To contribute to the success of Carers Week and Carers Awards. • Producing and maintaining accurate online records and interventions using a database system • Deliver agreed outcomes to deadline and within agreed budgets General • To work at all times within the values and policies of Carers Trust Heart of England. • To have a commitment to developing quality by the implementation of Carers Trust Heart of England quality evaluation tools along with any other standards set by Warwickshire County Council or governing body. • To respect the personal choice and lifestyles of colleagues, carers, and people with care needs, ensuring that equal opportunity principles are always applied. • To undertake any other duties that may be considered commensurate with the level of the post. In return we offer • Pension contribution • 25 days holiday plus Bank Holidays • Ongoing training • A role that offers further career opportunities and qualifications • Mobile phone, laptop, is provided and fuel allowance paid PERSON SPECIFICATION Essential Knowledge Desirable • Knowledge of the Health and Social Care and the voluntary sector in Warwickshire. • The Care Act 2014 and how it relates to Carers • Knowledge of the challenges faced by carers and their families and a willingness to acquire in depth knowledge of carers’ rights and entitlements. Experience • Experience of organising events • Experience of facilitating and maintaining groups • Experience of outreach work • Experience of undertaking assessments with a range of people • Experience of working with carers • Ability to speak engagingly in public to a range of technical and non-technical audiences Skills and abilities • Ability to work collaboratively and quickly build personal credibility and foster good relationships with colleagues, carers and external partners • Ability to capture and record accurate information and produce written material, which is engaging, concise and clear • Ability to prioritise competing demands, meet deadlines, and to organise own workload. • IT skills – including MS Word, MS PowerPoint and MS Excel, MS Teams and the internet and social media for campaigning purposes Other • This post has a remit to work across Warwickshire. Access to a vehicle is essential, for this post as travel is required across the city area. Carers Trust is a registered charity in England (1057024) Registered as a company limited by guarantee in England No. 3206963.