JOB DESCRIPTION

Job Title:

Support Worker

Purpose of Post:

To provide a supportive environment, encourage
independent living and promote choice.

The key objective of the role is to help provide
individual opportunities and choices to the people
we support in order that they can develop their skills
and realise their full potential.

Reporting to:

Team Leader/Deputy Manager

Accountable to:

Deputy Manager and Registered Manager

Main Duties and
Responsibilities:

1. Work in accordance with company policies and

procedures

2. Attend team meetings, training courses and

complete online e-learning as discussed in your
probation reviews and supervision meetings

3. Ensure all aspects of support are provided to the

standard of New Directions

4. Review and update support plans and regularly
review to ensure the needs of the people we
support are accurate and correct

5. Support individuals according to their

personalised support plan

6. Enable, encourage and support individuals to

achieve their outcomes and gain independence
in all aspects of daily living according to their
ability

7. Support individuals with their personal care if
required, according to their support plan

8. Administer and support individuals with their

medication, following training

9. Support individuals to access appropriate

agencies for practical, emotional and health
advice e.g. Dentist, GP

10. Ensure that the dignity and rights of the people

we support are always respected and
maintained

Provide a safe, comfortable and supportive
environment

11. Support individuals to actively contribute to the

running of their home

12. Together with management, ensure that the
environment complies with the statutory
regulations: Health & Safety, Fire, Environmental
Health, Care Quality Commission

13. Report any deficiencies in the service of

whatever nature to the Team Leader and in their
absence, the Deputy or Manager

14. Assist with all aspects of domestic duties,

including shopping, cooking and cleaning as
required and support individuals to maintain and
develop skills to their level of ability in these areas

Assist individuals we support to see themselves as
valued members of the local community

15. Create and support opportunities for individuals
to access social and leisure activities locally in
the wider community

16. Encourage good community relationships

Other:

17. Accurately report, record and maintain records
as required both electronically and written

18. Provide cover at other New Directions’ services

as required

19. Work shifts to the needs of the people we support

including weekends, sleep-ins, night cover, early
and late shifts and split-shifts

20. Such other duties as may be allocated by the

Manager.

June 2022