Front of House Officer
Norden Farm Centre for the Arts
Maidenhead
Salary: £25,380 per annum
Norden Farm Centre for the Arts is looking for a welcoming and proactive Front of House Officer to join the team. You’ll play a key role in creating a positive experience for all visitors – including audiences, artists, and other guests – while helping to maintain our buildings and spaces to a high standard.
Norden Farm Centre for the Arts is looking for a welcoming and proactive Front of House Officer to join the team. You’ll play a key role in creating a positive experience for all visitors – including audiences, artists, and other guests – while helping to maintain our buildings and spaces to a high standard.
This is an excellent opportunity for someone who enjoys working with people and is looking to build a career in the arts, hospitality, or events industries.
Role details
- Full Time 39.5 hours (plus 30 minute breaks) Monday – Sunday
- Permanent
- For more details and to apply, please visit the Norden Farm Centre for the Arts website.
Role responsibilities
- To ensure that all users of Norden Farm receive excellent customer service
- To work closely with and support volunteer stewards during events
- To welcome visitors to Norden Farm and provide information as required
- To work on the Box Office when required
- To support Front of House sales including catering (café bar) and retail (merchandise, jewellery, markets)
- To deputise for the Entertainments Licensee in her absence
Person specifications
Essential
Candidates must be able to demonstrate:
- Experience of working with the public
- A friendly, can-do persona
- An understanding of high-quality customer service
- A good level of physical fitness (as lifting and moving furniture to re-set rooms is required on a regular basis)
- A good level of computer literacy (training on specific software programmes will be provided)
- A keen eye for detail
- Excellent communication skills, both written and verbal
- Ability to work unsupervised
- Excellent organisational skills
- A genuine interest in the arts
Desirable
- Front of House experience in a similar environment
- Experience of working in a Box Office, particularly operating Spektrix
- Own means of transport
- First Aid qualification
Norden Farm uses Spektrix for box office ticketing, and Microsoft Office 365 for administrative purposes.
How to apply
You can find an application form for this role via the Norden Farm Centre for the Arts website.
Please email completed applications to admin@nordenfarm.org
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The closing date for this position is 26/10/2025 at 23:59