Catering Team Leader

Job Number

Applications will only be accepted via our on-line recruitment website, jobs.bangor.ac.uk. However, in cases of access issues due to disability, paper application forms are available by telephoning 01248 382646.

Informal enquiries can be made by contacting: Bryony Mundy, Food & Beverage Manager; Email: b.mundy@bangor.ac.uk

Committed to Equal Opportunities.

Purpose of the Job

Leading the team to ensure best practice and achieve consistent performance whilst providing a high standard of food and beverage service on a day to day basis.

Main Duties and Responsibilities

• Ensure that the highest standards of service are achieved.
• Promote a truly customer focused working environment.
• Assist the manager in training all staff and understand the service culture within the outlets.
• Assist the Food & Beverage Manager in ensuring all business is appropriately staffed at all times, in line with planned Rota’s and forecast / budget.
• Monitor all products and ensure that they are to specification and that they are consistent.
• Assist management with operational duties, including stock takes, staff rotas.
• Have a flexible attitude, you will be required to work on shift basis including evening and weekends.

Other Duties and Responsibilities

• The post holder will be expected to participate in performance review and developmental activities.
• The post holder will be expected to comply with the University equal opportunities policies, Dignity at Work and Study Policy and the University’s Welsh Language Policy and the Welsh Language Standards.
• The post holder has a general and legal duty of care in relation to health, safety and wellbeing and must take all reasonable steps to ensure a safe and healthy working environment for themselves and for other members of staff, students and visitors affected by their actions or inactions. The post holder is also required to comply with all applicable health and safety policies, procedures and risk assessments.
• The post holder must comply with relevant legal and financial policies and procedures and be aware of their responsibilities in terms of the legal requirements of their post.

Person Specification

Qualifications/Training

Essential

• Minimum of 3 GCSEs at grade A-D (incl. English & Maths) or equivalent experience.

Desirable

• NVQ level 1 in a relevant subject area.

Experience/Knowledge

Desirable

• Previous experience of working in a catering environment / Hotel / Bar.

Skills/Abilities

Essential

• The desire and ability to work as part of a team.
• Good customer service skills with the ability to communicate effectively with people.
• Good computer skills.

Other

Essential

• Confident and friendly manner.

Desirable

• The ability to communicate through the medium of Welsh is desirable for this role. (If applicants are not able to speak / write in Welsh at present, there are many opportunities to learn if the successful candidate wishes to do so).

General

The University is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe this can be achieved through attracting, developing, and retaining a diverse range of staff from many different backgrounds. We strive to develop a workforce from all sections of the community regardless of sex, gender identity, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, or age. We promote and facilitate the use of the Welsh language through our progressive Welsh Language Policy. We comply with the Welsh Language Standards and are committed to equality of opportunity. You are welcome to apply for any job in English or Welsh and all applications submitted will be treated equally.

We are a member of Advance HE's Athena SWAN Gender Equality charter and hold a Silver award in recognition of our commitment to and progress towards gender equality within the University's policies, practices, and culture. We are proud to be a Disability Confident employer.

All members of staff have a duty to ensure their actions are in line with the overall environmental aims of the University and minimise their environmental impact.

All offers are made subject to proof of eligibility to work in the UK and receipt of satisfactory references. We have a legal responsibility to ensure that you have the right to work in the UK before you can start working for us. When you apply for this post you will be required to explain the basis upon which you believe you will able to live and work in the UK legally on the commencement date of the role should your application be successful. If you do not have the right to work freely in any position in the UK already, any offer of employment we will make to you will be subject to you obtaining a right to work visa. The following link provides information on the various visa routes into employment and the eligibility requirements (including switching visa status where permissible) https://www.gov.uk/browse/visas-immigration/work-visas. If you are successful in your application we will discuss visa options with you at the time of making the offer of employment.

Please note that, in the event of applications being received from candidates on the University's Redeployment Register with a reasonable skills match to the post specification, these applicants will be given prior consideration.