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Careers at Northpoint
Planning a change of direction, or your next step in mental health? You’ll find it here. Join us in making a difference to thousands of people each year. Have a look at our vacancies to find the right role for you.
Do You Want To Help Transform Mental Health Support For Young People?
We have an exciting opportunity for a SilverCloud Supporter to join Northpoint. In this role, you’ll be at the forefront of delivering innovative, online CBT-based programmes to young people and families, making a real difference to their emotional wellbeing.
Why Northpoint?
Northpoint is a well-established charity dedicated to improving the mental health of children, young people, and families. We work collaboratively with local partners and are committed to inclusive, evidence-based support. Our partnership with SilverCloud brings cutting-edge digital therapy to those who need it most.
What you’ll be doing as a SilverCloud Supporter
- Supporting young people (aged 14–19) and parents/carers as they engage with SilverCloud’s online CBT programmes.
- Acting as a key point of contact: sending welcome emails, offering weekly reviews, and providing guidance throughout the programme.
- Monitoring risk and outcomes, gathering feedback, and helping to improve the service.
- Liaising with school staff, professionals, and families to promote the service and ensure the best outcomes.
- Providing training and support to other practitioners as needed.
- Working flexibly—on site or remotely from home.
What we’re looking for
- Experience supporting children, young people, or families in a mental health or similar setting.
- Excellent interpersonal and communication skills.
- Ability to assess and respond to safeguarding and clinical risk issues.
- Strong IT skills and confidence using digital platforms.
- A positive, proactive, and solution-focused attitude.
- Commitment to inclusivity, equality, and Northpoint’s values.
The details
- Permanent contract|35 hours per week|Hybrid working
- Salary:£32,010 – £36,810 (Northpoint Band G5)
- Pension:Defined contribution scheme (auto-enrolment)
- DBS check required(see our policy on recruitment of ex-offenders)
Closing Date 12th December
Interviews 23rd Decemebr
Start date Early Janaury 2026
Ready to make a difference?
If you have the skills, experience, and passion to support young people’s mental health in a digital age, we’d love to hear from you! Click ‘Apply’ to be considered for the SilverCloud Supporter role.
We shortlist applications on a rolling basis and may close the advert early if we find the right candidate. We are committed to diversity, inclusion, and safeguarding. Flexible working options available.