Community Engagement & Fundraising Officer

Location:

Community-based / Hybrid (Office, Remote)

Hours:

Part time (22.5 hours per week) evenings and weekends where required

Salary:

£30,000-32,000 per annum

Reports to:

Head of Quality and Development

Overview

The Community Engagement & Fundraising Officer plays a vital role in raising awareness of Domestic
Abuse (DA), supporting survivors, strengthening community relationships, and generating income to
sustain the organisation’s work. This role combines fundraising, training delivery, event support,
reporting, and community engagement. It requires flexibility, creativity, strong communication skills,
and a willingness to work evenings and weekends as needed.

Key Responsibilities

1. Fundraising

•  Promote, attend, and support fundraising events such as sponsored walks, raffles, and

community activities (including evenings and weekends).

•  Build positive relationships with supporters, donors, and community groups.

•  Encourage and facilitate community-led fundraising initiatives.

3. Survivor Support – We Are Hear

•  Contribute to and facilitate support groups for survivors.

•  Maintain group momentum and attendance.

•  Provide a safe, nurturing, and empowering space for participants.

4. Domestic Abuse Awareness – Community Outreach

•  Deliver DA awareness talks to community groups (e.g., Rotary Clubs, Women’s Institute,

PRIDE groups), including evenings and weekends.

•  Promote key awareness weeks such as Safeguarding Week, HBV/Forced Marriage Awareness,

VAWG Week, 16 Days of Activism, and Stalking Awareness Week.

5. Documentation & Monitoring

•  Record all training and community talk statistics, including number of sessions, attendees,

and feedback.

•

Track funds raised, engagement levels, and event outcomes.

6. Social Media & Communications

•  Maintain active and engaging social media channels with regular, topical posts

•  Create uplifting, relevant content and monitor/respond to comments and messages

(including out-of-hours).

•  Promote awareness days, campaigns, and organisational updates.

7. Internal Events Support

•  Assist with preparation and delivery of internal events such as Board of Trustees meetings,

AGM, JTM, and staff celebrations.

•

Set up rooms, organise refreshments (e.g., teas, coffees, milk, biscuits), and support events
during evenings and weekends.

8. External Events & Community Presence

•  Prepare and transport event materials (e.g., banners, leaflets, stock, sweets, pull-up stands).

•  Attend community events such as PRIDE, Reclaim the Night, and various awareness weeks.

•  Engage proactively with the public to raise visibility and understanding of the organisation’s

work.

9. Celebration & Special Events

•  Plan and support celebration events such as festivals or milestone celebrations (e.g., 50th

anniversary).

•

Set up rooms, displays, food, drinks, decorations, and personalised gifts.

•  Welcome guests, coordinate logistics, deliver speeches, and manage event clean-up.

10. Donations & Gifts Management

•  Collect, sort, rotate, and distribute donated goods to refuges and community clients.

•  Manage gift processing throughout the year and during seasonal campaigns.

11. Financial Donations Processing

•

•

Inform the Finance Team of incoming cash or cheque donations.

Issue thank-you letters or Certificates of Achievement to donors.

•  Maintain accurate records using the BEACON CRM system.

12. Report Writing & Data Capture

•  Produce quarterly Board of Trustee reports.

•  Compile statistics, fundraising totals, engagement figures, and photo opportunities.

•

Track total numbers of talks, attendees, and outcomes.

13. Quarterly Newsletter

•  Create, edit, and distribute the organisation’s quarterly newsletter.

14. Christmas & Seasonal Campaigns

•

Liaise with Wishing Tree hosts.

•  Organise and collect donations.

•  Coordinate with colleagues and clients to ensure age- and gender-appropriate gifts.

•  Promote Christmas campaigns on social media.

15. Mailing List Management

•  Build and maintain up-to-date mailing lists.

•  Ensure data protection compliance by gaining consent before adding contacts.

Person Specification

1. Commitment & Values

•  A deep, demonstrable passion for addressing domestic abuse, supporting survivors, and

promoting community understanding.

•  Commitment to creating safe, empowering, and trauma-informed environments for survivors

participating in groups and community activities.

•

Strong belief in equality, diversity, and inclusion, with sensitivity to issues affecting
marginalised communities.

2. Knowledge & Understanding

•  Understanding of domestic abuse dynamics, its impact on individuals and communities, and
the importance of awareness campaigns such as Safeguarding Week, VAWG Week, 16 Days
of Activism, and Stalking Awareness Week

•  Awareness of community engagement principles and how to build trust with diverse groups.

•  Basic understanding of data protection and confidentiality in community and survivor-facing

work.

3. Communication & Engagement Skills

•  Confident public speaker capable of delivering domestic abuse awareness talks to a wide
range of audiences including Rotary Clubs, Women’s Institutes, PRIDE groups, and other
community organisations (often evenings/weekends) .

•  Ability to build positive, empathetic, and professional relationships with survivors,

supporters, donors, and community partners.

•

Strong written communication skills for producing newsletters, reports, social media content,
and donor correspondence.

4. Fundraising & Community Engagement

•  Experience supporting or coordinating fundraising events, community initiatives, or public

campaigns.

•  Ability to engage the public at events like PRIDE, Reclaim the Night, and promotional weeks,

representing the organisation confidently and sensitively.

•  Capacity to identify and nurture community-led fundraising opportunities.

6. Administrative & Reporting Skills

•

Strong organisational skills, with the ability to maintain accurate records of events, training
sessions, donations, and outcomes.

•  Experience producing reports (e.g., board reports, quarterly statistics, engagement

summaries) and managing mailing lists or CRM systems such as BEACON .

•  Ability to manage donations and coordinate gift distribution in an organised and respectful

manner.

7. Digital & Social Media Skills

•  Confident using social media to raise awareness, celebrate community involvement, and
promote campaigns, including responding to messages out of hours where required .

•  Ability to create uplifting, relevant, and sensitive content that aligns with domestic abuse

awareness and fundraising goals.

8. Event Coordination

•  Experience setting up and supporting events including room preparation, refreshments,
materials, and guest engagement for both internal meetings and large-scale community
events .

•  Ability to manage logistics such as transporting event materials (banners, leaflets, stands,

donations).

9. Flexibility & Practicality

•  Willingness to work evenings and weekends as required, attending community events, talks,

and fundraising activities

Personal Qualities

•  Passionate advocate for survivors and committed to raising awareness about domestic abuse

in all community settings.

•  Warm, empathetic, and emotionally resilient.

•  Confident, friendly, and approachable when representing the organisation publicly.

•  Creative thinker with enthusiasm for developing new ideas, events, and engagement

opportunities.

•  Highly reliable, proactive, and comfortable working both independently and collaboratively.

•  Able to maintain professional boundaries and uphold the organisation’s values at all times.