JOB DESCRIPTION

TITLE OF JOB:  Employment Specialist

WORKING AREA: Northern West Sussex (Horsham/Crawley/Mid Sussex)

SERVICE/PROJECT: Impact Workability

REFERENCE NO: WES/Oct25

CLOSING DATE FOR APPLICATIONS: 5pm 20 October 2025

INTERVIEW DATE: Monday 03 November 2025 - Littlehampton

HOURS PER WEEK:   25 (Over a minimum of 4 days)

CONTRACT: Permanent

SALARY: BAND 3 / Starting £26,994 per annum pro rata.

HOLIDAY ENTITLEMENT: 27 days pro rata per annum, plus 3 extra days at Christmas and the usual
statutory holidays.

ACCOUNTABLE TO:   Team Leader

LINE MANAGED BY:   Team Leader

JOB SUMMARY: Under the supervision of the Team Leader and working within the objectives set
by WSCC to deliver the Supported Employment West Sussex (SEWS) service, the post holder will
manage a caseload of people who have a physical disability, sensory impairment and/or
acquired brain injury and carers who wish to retain their employment or start work.  Working
directly with employers to secure employment opportunities for this client group whilst providing
on-going support according to both the employee’s and employers’ needs, therefore enabling
people who have experienced physical disabilities, sensory impairment, and/or acquired brain
injuries and carers to gain and retain employment.

For an informal chat about the job, please email jo.evans@impact-initiatives.org.uk.

This post is exempt from the Rehabilitation of Offenders Act (1974) and the successful applicant will
be subject to Disclosure and Barring Service

Impact Initiatives is a registered charity, no. 276669. Company registered in
England, No.1402692. Registered office: 69 Ship St, Brighton, BN1 1AE

www.supportedemploymentwestsussex.org
www.impact-initiatives.org.uk

Liaising with: WSCC Life Long Services, Medical Professionals, Local Employers, DWP, Local
Employment Services, Disability Service Teams, Local Colleges and Educational
Establishments, Voluntary Organisations, User Groups and Carers Support.

KEY TASKS:

  To effectively manage a caseload of approx. 20 people who have physical disabilities,
sensory impairments and/or acquired brain injuries and carers who wish to retain their
current employment or work towards and start work.

  To competently assess individual support needs related to work, supporting clients via

face to face, video calling, telephone and email support.

  To determine clients’ employment needs and prepare individuals for work through

vocational profiling, goal setting and reviewing progress.

  To assist clients with CV and cover letter writing, helping with job searching, online

applications and interview techniques.

  To ensure individualised, on-going support is available to clients once they have secured

employment to assist them in sustaining employment.

  To proactively engage and work with employers to open-up and secure employment
opportunities for people who have physical disabilities, sensory impairments and/or
acquired brain injuries and carers, monitoring health and safety, negotiating reasonable
adjustments.

  To provide education and support to employers, as agreed with the individual, which may
include negotiating adjustments and on-going contact with the employer to ensure job
retention.

  To assess individuals’ support needs related to work which might typically include help

with benefits, travel to work etc.

  To ensure targets and outputs as individually agreed and associated with the service are

met as appropriate.

  To prepare letters, reports and other information as appropriate.

  To formally & informally represent the work of Impact Workability, Impact Initiatives and

Supported Employment West Sussex.

  To contribute to setting up, monitoring and evaluation of the service.

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  Develop good working relationships with other organisations who are better able to help
individuals to achieve their employment goals for example, local colleges and training
providers.

  To work flexibly as the role may require.

  Maintain a professional relationship with the clients of the service and with other staff,

with particular attention to confidentiality and the maintenance of boundaries.

  Engage in supervision, training, team meetings and personal development activities

consistent with the requirements of the post and individual career goals.

  Support administrative systems, (Microsoft Teams) which record the progress of
individuals, and keep accurate and complete records of casework with them.

GENERAL:

  This job description will be reviewed regularly in the light of changing service
requirements, and any such changes will be discussed with the postholder.

  To support and share skills knowledge with colleagues.

  The postholder is expected to comply with all relevant Impact policies, procedures and

guidelines, including those relating to Equal Opportunities and Confidentiality of
Information.

  The postholder is responsible for ensuring that the work that they undertake is conducted
in a manner which is safe to themselves and others, and for adhering to the advice and
instructions on Health and Safety matters given by their line manager.  If postholders
consider that a hazard to Health and Safety exists, it is their responsibility to report this to
their manager(s).

  The postholder is expected to comply with the appropriate Code(s) of Conduct

associated with this post.

  To carry out any additional reasonable tasks requested by the line manager.

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PERSON SPECIFICATION

Essential

Desirable

How Tested

Experience

An understanding of the
employment needs and
difficulties of people who
have a disability or caring
responsibilities.

Experience and knowledge
of the benefits agency and
all disability/ employment
related benefits and Access
to Work

Experience of managing a
caseload

Experience of helping
people to obtain or keep
work.

Training &
Qualifications

Good standard of education
or equivalent experience in
Industry.

Qualification in
Information, Advice and
Guidance

Knowledge &
Skills

Ability to organise and
prioritise own work

Excellent communication
skills.

IT skills – incl. Microsoft
Teams

An ability to initiate and
develop relationships with
employers whilst being
astute to their needs.

British Sign Language skills

Understanding of
Employment Law and
Equalities Act or willingness
to learn

Good understanding of
local employment market

An understanding of
vocational assessment and
profiling principles/
practices

Experience of lone working

Application
Form

Interview

References

Application
Form

Interview

References

Application
Form

Interview

References

Other

Ability to travel within
working area.

A driving license and use of
a car.

Application
Form

Prepared to work occasional
flexible hours through prior
arrangement as the needs of
the job dictate

Interview

References

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