Job Description

Job title: Volunteer Coordinator (12 month contract)

Reporting to: Volunteer Manager

Hours: 18.5 hours per week, usually to be worked on weekdays, between 9am-5pm.
The hours should be worked on regular days/times to be agreed with the Volunteer Manager, to ensure they fit with RAY’s needs, but will need to include a full day each Thursday.

RAY delivers a monthly service on Sundays, and you will be required to take part in that service which involves a 6-7 hour working day for which you will be given the equivalent time off in the following week.

Salary: NJC Scale (SCP18-22) equating to £16.39-£17.52 per hour

Location: RAY does not have an office base – staff work from home with sessions and some meetings held in various locations generally close to York city centre. Sunday sessions are held at Clifton Green Primary School.

Summary of role
This is a key role within this small organisation and is integral to its ongoing development and success. The purpose of the role is to:
(i) Coordinate the team of volunteers, ensuring skills and abilities are matched to the roles, and providing adequate cover for key projects and services
(ii) Provide support and supervision to volunteers
(iii) Encourage and support members of the refugee and migrant communities with whom we work to volunteer

Key tasks:
To coordinate the team of volunteers, inducting and maintaining suitable volunteers for each project, ensuring their skills and abilities are matched to the needs of different volunteer roles

To welcome new volunteers and provide training and support to ensure they understand their role and RAY’s vision, mission and values

To assist with Enhanced DBS checks as required

To act as the first point of contact for volunteers throughout their time with RAY

To be responsible for organising volunteer rotas and regular communication with volunteers to ensure adequate cover for key projects and services

To be responsible for the safe and effective running of drop-in sessions alongside the coordination of volunteers as required

To review volunteer befriending and mentoring reports, and follow up with volunteers after events to maintain contact with volunteers who do not attend sessions

To ensure that volunteers are supported and supervised in their roles and are adhering to RAY’s policies and procedures.

To monitor and review volunteer placements to ensure volunteers receive sufficient support, and undertake 1:1 and small group check ins and report feedback to the Volunteer Manager

To encourage and support members of the refugee and migrant communities with whom we work to volunteer

To attend team meetings and take part in relevant training as required

To work collaboratively within the team to contribute towards cultural and fund-raising events which RAY organises from time to time, and to assist with the planning and delivery of holiday activities and special events

To work within RAY’s Policies and Procedures such as safeguarding and confidentiality and to uphold the organisation’s equal opportunity policy and other relevant policies

Any other duties that may be relevant to the post and required by Volunteer Manager, CEO and/or the Board of Trustees

Location: York | Organisation: RAY (Refugee Action York)

Salary: NJC Scale (SCP18-22) equating to £16.39-£17.52 per hour | Job type: Part time | Hours: 18.5

Benefits:

Closing date: 04-01-2026

How to apply:
https://www.refugeeactionyork.org/vacancies

Web link: Click here

Reference:

Category: Volunteer Coordinator