QUALITY ASSURANCE ASSISTANT

Person Specification

Criteria

Essential
•  Educated to at least Level 2 (GCSE or
Equivalent) in numeracy and literacy or
equivalent experience

•  ECDL (Level 2) or equivalent ICT

qualification or evidence of extensive
IT experience as part of an
administrative role

Desirable

•  Further education or

general training relevant to
the role

•  Experience of working with and

•  Experience of working with

analysing quantitative and qualitative
data/information, report writing and
data returns

staff and volunteers

•  Experience of working in a

charity

•  Presenting prepared information and

•  Experience of health

reports to individuals, small groups and
meetings.

informatics packages such
as EMIS and Vantage

•  Clinical background

•  Proven ICT, especially Excel and other

•  Understanding of palliative

MS Office Suite skills

care

•  Basic understanding of
Hospice movement

•  Ability to write and understand high
level documentation in healthcare
•  Ability to work to tight deadlines and to

manage a structured schedule

•  Excellent communication skills, both

written and verbal

•  Research skills for facilitating policy

writing

•  Excellent time management and ability
to prioritise conflicting work demands

•  Highly motivated, can demonstrate

initiative, team player who can manage
and work independently and can
demonstrate a positive and flexible
approach

•  Ability to maintain confidentiality and
data protection standards in all areas
of work

•  This post is subject to a disclosure and

barring check

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NOTE:  The  duties  and  responsibilities  referred  to  are  an  outline  only  and  may  be
changed in conjunction with the post holder, and in accordance with the needs of the
Hospice.
Any offer of employment will be conditional and subject to pre-employment checks as
deemed  appropriate  to  the  role  including  identity,  DBS,  qualification,  right-to-work,
reference checks etc.