PERSON SPECIFICATION Senior Administrator Essential Desirable of an office being Experience based administrator and providing administration support in a busy environment. Experience of researching information via the internet and other sources. Experience of being the first point of contact for telephone enquiries and visitors. Experience Word, PowerPoint, email and the Google suite. Experience of using design tools such as WordPress, Canva and Mailchimp. Experience of recruitment administration. Excel, using of Experience of digital content creation and social media management. Experience of tracking social media performance and implementing strategies to increase reach and engagement. Experience of setting up training courses and/or other events. Experience of working to tight deadlines. Experience of managing database systems. Experience of producing quantitative and qualitative monitoring reports. Excellent verbal and written communication skills. Experience environment with competing demands. GCSE’s (or equivalent) in English and Maths at grade C or above. working busy of in a √ √ √ √ √ √ √ √ √ √ √ √ √ √ √ Essential Desirable & SKILLS EXPERIENCE 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. KNOWLEDGE AND ABILITIES 16. 17. Ability to manage content of a website and update. Awareness of current issues. safeguarding policies and √ √ 1 18. 19. 20. 21. 22. 23. Knowledge of data protection legislation and confidentiality. Ability to write clear concise minutes, collate a variety of data and produce a range of reports. Knowledge of and commitment to equality and diversity. Ability to compile digital newsletters and leaflets. to write Able understand formats. Knowledge of health and safety legislation. documents easy in to √ √ √ √ √ √ QUALITIES Essential Desirable 24. 25. 26. 27. 28. 29. Able to adapt to changing work Flexible. priorities at short notice, take on the ideas of others, adapt own way of working. Systematic. Enjoys administrative work and making systems work for others. A problem solver. Positive, and inter-personal communication skills. Good at multi-tasking and prioritising. service-orientated helpful An experienced, self-confident, motivated person who displays good initiative. Interested in and committed to the aims of New Directions. √ √ √ √ √ √ In your personal written statement please ensure that you give specific examples and evidence of how, when, where and why you meet the requirements of the person specification i.e. what you are doing or have done in the past that is similar or transferable to our requirements. Some of this evidence may not be work related but still relevant to this post. October 2025 2