Job Title: Assistant Recovery Navigator

Salary: Grade D

Organisation: Alabaré

Location: Across Wiltshire, with offices in Salisbury and North Wiltshire

Reporting to: Senior Recovery Navigator

Job Summary:

As an Assistant Recovery Navigator, you will be gaining practical experience
in providing direct, person-centred support to individuals in Wiltshire
experiencing moderate to serious mental health needs. Reporting to the
Senior Recovery Navigator, you will learn to work collaboratively within an
integrated partnership that includes Alabaré, Second Step, Missing Link,
Nilaari, and NHS partners. Your key focus will be on developing the skills to
empower individuals to connect with their communities, build their resilience,
and achieve improved wellbeing through supported support and learning
about effective navigation of available resources. Operating under guidance
within a Psychologically, Adversity, and Trauma-Informed framework, you will
learn to build trusting relationships with individuals, work alongside them to
contribute to recovery-focused support plans, and understand how to
advocate for their needs within the wider health and social care system. This
role requires a proactive, compassionate individual with good communication
skills and a willingness to learn, a commitment to the principles of recovery
and inclusion, and the ability to work flexibly under supervision.

Key Responsibilities:

Learning and Development:

•  Dedicate one day per week to off-the-job learning and development

activities as required by the Training programme.

•  Work closely with a designated mentor within Alabaré and the

apprenticeship training provider.

•  Actively participate in all learning activities, assessments, and reviews

related to the apprenticeship.

•  Take responsibility for own learning and development, seeking out

opportunities to expand knowledge and skills.

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Supported Support & Coordination (Under Supervision):

•  Learn to contribute to a positive and supportive team environment, working

collaboratively with colleagues.

•  Participate in team meetings, handovers, and other team-based activities

under the guidance of the Senior Recovery Navigator.

•  Learn to provide peer support and share knowledge with other team

members as skills develop.

•  Under supervision, learn to triage referrals and participate in support

conversations to ascertain the best support route/service for the individual;
completing relevant paperwork on electronic systems and carrying out
follow-up calls.

•  Under supervision, learn to contribute to case management and co-

ordinate support for a caseload of individuals, referring and liaising with
professionals and agencies as directed by the Senior Recovery Navigator.

•  Learn to work as part of an integrated partnership to provide a joined-up
offer to individuals accessing the service, observing and participating in
liaison with other agencies.

•  Under guidance, learn about working alongside AWP, PCLS, and other

professionals to identify appropriate pathways of support.

•  Learn to maintain hope and optimism for people seeking support,

observing recovery-focused practice.

•  Learn to ensure the service is delivered in a warm and welcoming way,

observing and assisting in building trusting relationships with individuals.

•  Learn about working in an inclusive, equitable, culturally sensitive way,

observing good practice and understanding relevant issues.

•  With guidance, learn about using lived experience (where appropriate) to

positively support individuals' recovery.

Risk Management & Safeguarding (Under Supervision):

•  Learn to identify and contribute to the assessment of risk, working in a

safe manner and escalating concerns to the Senior Recovery Navigator.

•  Participate in safeguarding training and learn about Alabaré’s

safeguarding policies and procedures.

•  Understand the principles of a ‘Think Family’ approach under supervision.

Administration & Compliance (With Support):

•  Learn to ensure up-to-date and clear record keeping in line with policies,

with guidance and support.

•  Contribute to the quality and accuracy of data entry and record-keeping

within the team, following instructions from the Senior Recovery Navigator.

•  Carry out tasks as directed, adhering to Alabaré’s policies, procedures,

values, code of conduct, and current legislation, learning about recovery-
orientated, psychologically and trauma-informed, equalities-based
approaches.

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•  Provide information and data as requested, under guidance.

Communication & Collaboration (As Part of Learning):

•  Attend and contribute to daily handovers and Multi-Disciplinary

Discussions as part of learning and development.

•  Participate in supervision, formulation, and reflective practice spaces as

part of the apprenticeship.

•  Learn to collaborate with other team members (internal and external) to

understand teamwork and communication.

Service Development & Improvement (Through Observation and
Contribution):

•  Learn about promoting and facilitating individual involvement and inclusion

within the service and the community.

•  Contribute to project work and development initiatives as directed and

appropriate for learning.

•  Provide information to assist the Senior Recovery Navigator and Locality

Manager in monitoring and evaluating the service.

•  Learn about the development of Community Mental Health Services.

Personal Wellbeing & Professional Development:

•  Engage with Alabaré’s internal wellbeing at work process and discuss
learning and development needs with the mentor and supervisor.
•  Demonstrate a willingness to learn and develop self-awareness and

reflective practice.

Other Duties:

•  To foster the Mission, Vision, Values and Christian ethos of Alabaré in a

responsible and positive way on all occasions.

•  Work towards the outcomes outlined in the Charity’s Strategy for Growth and

Resilience 2025-30.

•  We reserve the right to ask you from time to time to undertake any other

reasonable duties as required within this role.

•  To adhere to the list of general duties contained within the staff handbook.
•  To be committed to safeguarding children and young people and vulnerable
adults in line with Alabaré, Local Children’s Safeguarding Board and Adult
Care guidelines.

The purpose of this job description is to indicate the general level of responsibility and
standards expected of the post.  The detailed duties may vary or develop over time
according to needs without changing the nature or level of responsibility of the post.

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The job role as described will be reviewed from time to time and where necessary be
amended. This Job Description also forms the basis at the annual discussion of the Charity’s
Appraisal Programme.

Name…………………………………………………………..

Signed ………………………..……………………………….

Date……………………………………………………………

Alabaré Registered in England No. 2604011  Registered Charity No. 1006504
Head Office: Riverside House, 2 Watt Road, Salisbury SP2 7UD

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PERSONAL SPECIFICATION

Essential

Desirable

Skills

Knowledge

Experience

▪

▪  Numeracy and literacy to GCSE
level/NVQ 2 or equivalent
IT skills including ability to
produce various documents in
Word, and use of email and
internet.

▪  Knowledge of support needs of
people with mental health
needs.

▪  Knowledge of equal
opportunities issues

▪  Knowledge of health and safety
issues, especially those relevant
to mental health

▪  Experience of working with a
number of individuals with
competing needs and priorities

▪  A recognised qualification
in a relevant field (for
example DipSW, RMN,
CPN)

▪  Psychologically informed

practice

▪  Proven knowledge of
welfare benefits

▪  Proven knowledge of the

social care sector

▪  Knowledge of working with
people with drug and
alcohol, learning
disabilities or complex
needs

▪  Experience of mental
health issues and/or
services, either as a user,
carer or supporter.

▪  experience of working with
people with multiple needs
(e.g. mental health,
homelessness,
alcohol/drug dependency
long term conditions)

Alabaré Registered in England No. 2604011  Registered Charity No. 1006504
Head Office: Riverside House, 2 Watt Road, Salisbury SP2 7UD

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