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Assistant Manager – Southfields Kids

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Assistant Manager at FARA Southfields Kids.

We are recruiting for a friendly, approachable, highly organized, and customer-orientated Assistant Manager with previous retail management experience to join our FARA Southfields Kids Charity Shop’s team of employees and volunteers as soon as possible. You will join a vibrant, fluid, and busy charity retail environment where no two days are the same and the local community is at the heart of everything we do.

FARA has 39 Charity Shops in London and over 30 years of experience in Charity Retailing. Our charity shops are tailored to each local community, and we aim to respond to our customer’s needs by providing excellent customer service, a pleasant shopping experience, great value for money, a very creative stock display, and visual merchandise. All this can only be possible with the help and dedication of our fantastic teams, from Volunteers to Shop Managers who bring into their everyday roles unique and amazing skills.

\n The Role:\n

The Assistant Manager’s main role is to support the Shop Manager and the team in the effective running of the shop while maintaining high levels of service for our customers.

\n Key Responsibilities:\n

Assisting the Shop Manager in organizing and planning daily strategies, and with team building
Leading by example
Following and helping implement Company Policies and Procedures
Dealing with customer issues and queries effectively
Creating and maintaining a welcoming ambiance
Networking with customers and the local community
Maintaining a clean and tidy working environment
Price clothing items
Create eye-catching shop displays
Till and Cash handling
Manual Handling
Steaming clothes

\n Other duties include but are not limited to paperwork, admin, Gift Aid (signup and processing), sorting donations, steaming of clothes, pricing, displays, till handling, cashing up, manual handling, and maintaining a clean tidy, and safe working environment.\n

\n The Candidate:\n

At least 1-year experience as a Team Leader / Assistant Manager
At least 1 year of Retail Management experience
Leadership and organizational abilities
Excellent Customer Service Skills
Interpersonal and great communication skills
Work well as part of a Team
Problem-solving attitude
Organized and Efficient
Hard-working
Positive approach

\n Working Hours & Conditions:\n

Location: FARA Southfields Kids, SW19 6NW
Shop Opening Hours: 09:30 – 17:30
8-hour shifts with a 30-minute paid break
5 days per week rota (Sunday – Thursday)

\n What We Offer:\n

Employee assistance program
Enhanced sick pay subject to conditions
28 days holiday including bank and public holidays
Employee discount (subject to conditions)
Birthday day off after 2 years employment

\n How to Apply:\n

If you are passionate about working in a charity retail environment and making a difference, we’d love to hear from you!

Join us at FARA Southfields Kids and be part of something special!

Application form

Be in the know!

Subscribe to our shops mailing list to receive updates on our shops.

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