Advice Session/Outreach Quality Supervisor

Apply before midday on 18 May 2026.

Job summary

How to apply

You can check for more information and how to apply.

Interviews will take place on 28 May 2026.

About the role

To supervise delivery of the advice services for Citizens Advice Herefordshire, including supervision at our outreach venues and advice sessions in our Hereford office.

To ensure the quality of advice given to service users meets required standards. To work with key staff to recruit and train volunteers and develop the channels of advice accessible to our clients.

Ideally, we are looking for individuals with recent experience of supervision of advice work, We are also willing to consider other candidates with transferable skills, which meet the person specification, training will be provided.

More details of the role are included in our Job Pack.

We’re Disability Confident

Disability Confident is a government scheme that supports employers to improve how they recruit, retain, and develop disabled people.