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Careers at Northpoint

Planning a change of direction, or your next step in mental health? You’ll find it here. Join us in making a difference to thousands of people each year. Have a look at our vacancies to find the right role for you.

Do you want to be part of the difference we’re making to mental health and wellbeing across our communities?
Are you an organised and approachable administrator who takes pride in keeping things running smoothly and creating a welcoming environment for others?

This is a great opportunity to join Northpoint as an Administrator within our Calderdale services. You’ll play a key role in supporting the day-to-day running of our busy Halifax office, helping ensure that children, young people, families and professionals receive a responsive and well-organised service.

You will join us on a part time , permanent basis (21  hours per week) with a  FTE salary of £25,400 – £27,560

Why us?

Northpoint is a leading regional provider of mental health services for children, young people and adults across Yorkshire. We work in partnership with local services to deliver accessible, high-quality support that meets people’s needs at the right time.

At Northpoint, you’ll be part of a supportive, collaborative organisation where your contribution matters. We offer:

• 21 hours per week
• £15, 240 – £16,536 (Actual)
• 28 days annual leave plus bank holidays (pro rata)
• Up to 3 discretionary leave days at Christmas
• Auto-enrolment pension scheme
• Regular supervision and development opportunities
• A supportive, inclusive and values-led working environment

What you will be doing as our Administrator

As an Administrator, you will be a key part of a small and friendly team, supporting the smooth and efficient running of services and acting as a first point of contact for those accessing support.

You will be responsible for:

• Acting as a first point of contact for clients, families and professionals, both in person and via phone/email
• Managing and processing referrals, including booking and rearranging appointments
• Monitoring and maintaining inboxes, ensuring timely and accurate responses
• Recording and maintaining accurate, confidential data and client records
• Supporting reporting, data quality and service monitoring
• Providing reception and front-of-house support, ensuring a welcoming and professional environment
• Managing room bookings and supporting meetings, events and training sessions
• Supporting general office and facilities tasks, including maintaining supplies and shared spaces
• Providing administrative support to managers and colleagues across the service

Please note: this is an office-based role at our Halifax premises, due to the nature of the work and the need for regular in-person support, Monday will be an essential day, the other two are flexible.

What are we looking for in our ideal Administrator?

We’re looking for someone who is organised, reliable and enjoys working in a varied, people-facing role.

You will bring:

• Experience in an administrative or office support role
• Strong organisational skills and the ability to manage competing priorities
• Excellent attention to detail and accuracy
• Confident communication skills, both written and verbal
• Good IT skills, including Microsoft Office systems
• Understanding of confidentiality and data protection principles
• A proactive, flexible and solution-focused approach
• Ability to work both independently and as part of a team
• A friendly, professional approach when working with clients and colleagues

Experience in a health, education, or charity setting would be beneficial but is not essential.

This is a varied and rewarding role where you’ll make a real difference by supporting the delivery of mental health services and helping people access the support they need.

If you take pride in keeping things organised and want to work in a role where your contribution really matters, we’d love to hear from you.

Interested? Please click ‘Apply’ to be considered for our Administrator role.

Closing date: 14th June 2026

We may use digital interviews as part of the recruitment process.

We aim to be a talented, resilient and inclusive community. We welcome applications from all and offer flexible working opportunities where possible.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff to share this commitment. This post is subject to an Enhanced DBS check.

Apply