Job Description & Person Specification

Rose Road is a Southampton-based charity that since 1952 has been
supporting children and young people with complex disabilities and care
needs, and their families, from across Hampshire and surrounding areas. We
provide overnight short respite breaks, on-site and community-based day
services, flexible outreach support and at-home care, and SEN advice
services.

To apply, go to www.roseroad.org.uk/jobs or scan the QR code
to be taken directly to the online application form.

Role:

Respite Assistant Manager

Responsible to:

Service Manager

Hours:

Location:

Salary:

Full time 37 hours per week. Including evenings, weekends + sleep ins.

Bradbury Centre

£30,415.98 - £32,646.89 + Sleep ins paid at £65

Closing date:

3rd December 2025.

Job Description

Summary:

Role specific tasks and
responsibilities

We are looking for an enthusiastic person to join our dynamic respite
management team. The role involves working as part of the service
management team to deliver high standards of care and support to
service users and leadership to staff on shift. A large part of the shift
manager role is to deliver a high volume of medication to service users,
leading shifts daily, supporting and mentoring staff, carrying out
auditing procedures and supporting the registered manager in
additional tasks. You will directly line manage a group of support staff
and provide supervisions, appraisals and probation meetings. We are
looking for a candidate who is, competent in making decisions and
problem solving.
Roles & Responsibilities:
Making day to day decisions and carrying out tasks as required.
Line management of a group of staff as directed by the Registered
Manager.
Key work a group of service users as directed by the Registered
Manager.
Assisting the Registered Manager in recruiting, training, inducting,
supporting and mentoring staff.
Supporting the Registered Manager in the achievement of financial
objectives.

Job Description & Person Specification

To work as part of the service management team in delivering high
standards of care and support to service users and providing support
and leadership to staff on shift.
To take responsibility for the management of the service and staff on
shift. By leading and managing shifts daily.
Delivering high volumes of medication to service users, including the
management of medication rooms, following auditing procedures and
keeping accurate records.
To work daily as part of the shift to provide personal support and
assistance to service users.
To assist the registered manager in monitoring work schedules daily to
meet the needs of the service.
Where necessary to take on the role of liaising with transport services
and schools maintaining and ordering equipment and anything else
deemed appropriate by the Registered Manager.

Job breadth and communication:
Supporting the process in relation to monthly visits and announced
inspections, liaising where required with CQC, OFSTED and other key
agencies.
Attend service user reviews.
Support the Registered Manager to foster positive links with the
Safeguarding Team within the local Social Services Team and to ensure
that procedures are followed.
Ensuring that policies and procedures are maintained, are up to date,
and have been shared with all staff.
Sharing relevant information with staff and service users that has been
cascaded by the service manager and feeding upwards issues,
comments, and ideas.
Keeping information about the service up to date and available for
internal
and external stakeholders.

Decision making:
Working to ensure that the needs of the people that we support are
regularly assessed, recorded, and reviewed, using a “person centred”
approach, involving all key stakeholders in the process.
Contributing to the new referral assessment procedures and to
providing the opportunity for individuals to trial the service.
Ensuring that service users have the opportunity to develop a range of
skills which encourage independence and the achievement of personal
objectives., including access to leisure, day and employment
opportunities which meet their needs and wishes.
Lead and support the team to support each individual in such a way
that their health, welfare, spiritual, cultural and religious needs are met

Job Description & Person Specification

and that they have the opportunity to participate in and access
community facilities.
Ensuring that all staff keep accurate and up to date records (including
the administration of medication), making sure that relevant
professionals and other staff are kept informed of needs, significant
events and any changes.
Making sure that people that we support are protected from harm and
where necessary to take on the role of the Designated Safeguarding
Lead (DSL).
Giving service users the opportunity and support, where they wish, to
maintain links with family and friends.

Problem Solving:
Assisting the Registered Manager in implementing an agreed system of
quality assurance that measures how well the service meets its aims
and objectives.
Ensuring that service users are aware of the complaints policy and
procedures and encouraged to use this.
Contribute to the process of carrying out regular service user surveys
and monitoring the performance of staff.
Supporting service users to access advocacy support when required.
Ensuring that staff are aware of the policies and procedures and
encouraged to adhere to these at all times.
In line with Rose Road’s policies and procedures, ensure a safe working
environment by contributing to risk assessments, ensuring staff are
trained and proactive in assessing and reporting risk.
 Ensuring that staff operate with appropriate equipment and materials
to undergo their work in a safe and healthy way.

Accountability and Impact:
Working as part of the team to ensure that occupancy and growth
targets are met.
Working with the Registered Manager to ensure that staff resources are
maximised, with minimum use of agency staff and overtime.
Monitoring absence levels and implementing sickness management
policies.
To manage any capability and disciplinary issues within the service.
Ensuring that staff receive appraisals (PDPs) and 1:1 supervisions within
agreed timescales.
Writing reports as required and ensuring that accurate records are kept.
This role is subject to an Enhanced Disclosure by the Disclosure &
Barring Service

DBS check needed?

Required qualifications  NVQ Level 3 in Childcare or an equivalent relevant qualification

Benefits

The Rose Road Association is an equal opportunities employer.

Job Description & Person Specification

All staff undergo regular Supervisions, wellbeing check ins and an
annual appraisal.

All staff also receive the following:

•  25 days annual leave per annum, rising to 28 days after five

years’ continuous service
•  Contributory pension scheme
•  Paid sickness (following 3 months’ service)
•  Comprehensive Training and Development with opportunities to

progress

•  Employee Assistance Programme

Person Specification – what we need from you

Essential

Desirable

Education and Training

•  Driving Licence and access to a vehicle

•  Understand the principles and
values that underpin service
provision for disabled children and
adults.

•  Knowledge of disabilities
•  Knowledge of Health & safety

requirements

•  Leadership and Management
Award or prepared to work
towards it.

Achievements, Experience, Skills & Abilities

•  Ability to work alone and within a team
•  A good level of experience in supervision of

staff.

•  Knowledge and experience of
disabilities and complex health
care needs.

•  Be prepared to become a trainer in
a core subject as directed by the
Registered Manager

•  Good Time Management and

organizational skills

•  Good IT Skills
•  Experience in leading and

managing a team.

•  Management of administering
medication, following auditing
procedures and keeping accurate
records.

Job Description & Person Specification

Our Values & Expected Behaviours

Our focus is always on the children and young people we support, as well as their families, our
employees and volunteers.  Our Values are essential in providing a moral compass that guides
actions and decisions, creating a shared culture, establishing trust, driving strategic direction,
and infusing the organisation with meaning and purpose.

We are Trustworthy - We build trust with the children, young people, and families we support – as
well as our partners - by being dependable, reliable, and accountable in all that we do.

We are Kind - We understand and value the unique needs of the people that we support.
Providing care and support with compassion and empathy.

We are Open & Honest - We foster an honest and open-minded culture and are transparent in
both our decision making and communication.

We are Forward Thinking - We are committed to providing the highest quality of care, constantly
seeking new, collaborative, and creative ways to deliver our services– encouraging everyone to be
ambitious and to achieve their goals.

We are Professional - Flexible and agile in our approach, we uphold the highest professional
standards to meet the needs of our children, young people, and their families.

Working within our organisation’s Values Framework – Expected Behaviour Level

Our five values have clear descriptions and identified behaviours that demonstrate what they look
like in practice. The behaviours are split into three levels which are intended to be relevant and
consistent throughout various roles within Rose Road.
Job Descriptions include the different levels of each behaviour required which should be
demonstrated throughout recruitment processes and ongoing employment.

Full details can be found at www.roseroad.org.uk/valuesframework (opens a PDF)

We are Trustworthy
We are Kind
We are Open and Honest

We are Forward Thinking
We are Professional

Behaviour Level 2
Behaviour Level 2
Behaviour Level 2

Behaviour Level 2
Behaviour Level 2