What you’ll do:

To support the Guest Services Manager and the rest of the Operations management team in carrying out the following Palace duties.

When you work at Blenheim you are part of something special and we truly share a sense of belonging and relish a new challenge every day. As part of this, although your primary role will be Palace Guide, you may be required to support the wider visitor attractions as set out below

What we are looking for:

We are looking for someone who can bring the right skills and mindset to the role. You might not meet all the criteria, and that’s okay, transferable skills and experience are highly valued.

• Heritage Knowledge
• Passion for Continuous Learning
• Verbal and Written Communication
• Teamwork
• Customer Service Skills
• Experience of working in a fast-paced role
• Flexible/adaptable in approach to work
• Friendly and approachable manner
• Pro-active approach to work
• Excellent communication skills
• Appropriate standard of behaviour, dress and appearance

Location: Blenheim PalaceContract Type: Fixed Term Zero Hour

About Us:

At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong.

We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop.

We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals.

And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey.

Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.

How We Hire:            

Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:

• Submit your application (CV, portfolio, or short structured answers—you choose)
• Application review, Shortlisting and Interview invites sent to shortlisted candidates
• Interview (we can share questions in advance if helpful)
• Role-related task (this will be role dependant)

Feedback provided at every stage

Accessibility and Adjustments

We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team at peopleteam@blenhiempalace.com. We are happy to support you.

What’s in it for you:

• Staff Discounts
  • 20% on Blenheim retail
  • 50% on Blenheim Café food outlets
  • 30% at The Orangery
• Salary Sacrifice Schemes for Bicycles and Electric Vehicles
• Access to our Benefits Platform with a range of additional benefits including:
  • Instant discounts
  • Discount on Days Out
  • Day Passes for Family and Friends
  • Monthly Adventure Play Visit
  • Shopping Cards
  • Weekly Shop Discounts
  • Gym Scheme and Much More!
• Competitive Pension
• Complimentary Event Tickets
• Annual Pass for yourself and a family member
• Staff Events
• Holiday Purchase Scheme
• Paid Volunteer Day
• Free Fruit Wednesday
• Free breakfast on Friday
• Monthly Sharing a Sense of Belonging Events
• Free Eye Test and a contribution for Glasses
• Long Service Award
• Onsite Parking
• Free Blenheim Christmas Tree

Benefits vary from contract type; these will be confirmed to you in our welcome letter.

Location

Blenheim Palace, Woodstock

Department

Operations

Job Type

Zero Hours

Contract Type

Fixed Term Contract

Salary

£12.30ph

Hours

Zero hours, variable

Closing Date

2025-10-31

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