Officer (Reliability systems) - 12 Month FTC REL14

• Location
• Leicester Office / Hybrid
• Vacancy Type
• Fixed Term/Full Time
• Application Deadline
• Sunday, January 4, 2026
• Job Summary
• Are you looking for your next challenge?

  Do you want to join our journey of change and ambition, which brings exciting times for the world’s leading provider of health, safety, and environmental qualifications?

  We are looking for a full time Reliability Systems Officer on a 12-month fixed term basis.

  As a member of our fun, friendly and fast-paced team, you’ll use your collaborative skills together with excellent communication skills and attention to detail whilst always maintaining confidentially and integrity.

  What you will be doing:

  Working as part of the Reliability Department you will ensure that the assessment service runs within strict timeframes driven by examination and results notification dates, ensuring accurate data is maintained and correct results issued. You will have responsibility for the administration of the examiner recruitment, assessment marking, marking review and moderation procedures and enquiry about results service. The performance of which directly impacts upon the customer experience with NEBOSH.

  About You:

  Ideally, we are looking for candidates with a strong background in administration, who have the following experience:

  • Experience of using IT applications such as Microsoft Word and Outlook
  • Strong experience using Microsoft Excel
  • Experience of working in an environment where delivery to timetable and deadlines is a critical feature
  • Experience of working in a high-volume environment
  • Experience in processing high volumes of data accurately, in line with policy and regulation
  • Experience of building and maintaining relationships with customers and stakeholders
  • Experience of working in a process driven environment
  Key skills and attributes for the job:
  • Attention to detail to ensure accuracy
  • Ability to prioritise workload and has a calm manner during busy periods
  • Ability to use initiative to find solutions to a problem
  • Strong written and verbal communication skills
  • Ability to be flexible and adaptable
  • Collaborative working skills
  • Confident telephone manner and able to respond positively during difficult conversations
  • Takes ownership of enquiries and listens to the customer to identify their needs to find the best solution/resolution
  • Ability to follow work instructions and look for continuous improvements in how we do things
  • Self-motivated
  What we offerWorking week:

  35 hours Monday – Friday

  Work base:

  You will be based in the office in Leicestershire (close to Fosse Park and M1) with the opportunity to work on a hybrid basis.

  Salary:

  Circa £27,500 per annum.

  Other benefits:
  • Company Pension (10% employer)
  • Enhanced holidays (FTE 25 days raising to 33 days with service)
  • Health Care Cash Plan
  • Private Medical
  • 3 x salary Death in Service
  • Discounted Gym membership
  • Cycle scheme
  • Holiday Buying scheme
  • Extensive discounts and exclusive offers
  • Free parking
  Closing date for applications is Sunday 4^thJanuary 2026We anticipate holding interviews on Tuesday 20^thJanuary 2026 and Thursday 22^ndJanuary 2026. Please ensure you are available to attend an interview on one of these dates, should your application be successful.
• Job Profile
• Job Profile document