Services and Development Manager

Date: 16-10-2025

Title: Services and Development Manager

Salary: £27,995 – £32,285 per annum FTE (Subject to Performance and Funding)

Hours: 37 Hours per week

Location: Sandwell (with travel to Solihull or other outreach locations)

Responsible to: Head of Operations

We’re looking for a dynamic and motivated Services and Development Manager to oversee day-to-day operations across our integrated services portfolio – including community engagement, health and wellbeing, independent living, and employment support.

Reporting to the Head of Operations, you’ll lead a team delivering projects that engage, enable and empower people, ensuring services are co-produced, outcome-focused, and aligned with Ideal for All’s user-led ethos. You’ll play a key role in performance management, partnership development, service improvement, and ensuring we achieve sustainable, high-quality impact for those we support.

Key Responsibilities

· Manage, motivate and support a multidisciplinary team delivering integrated services.

· Oversee high-quality delivery across community, health, wellbeing and employment programmes.

· Drive service development through collaboration, co-production and user involvement.

· Build strong relationships with partners, funders, employers and local stakeholders.

· Monitor performance and impact against KPIs, contracts and quality standards (e.g. MATRIX, ISO).

· Lead membership, volunteering, and employer engagement functions.

· Support innovation, fundraising, and the development of new projects and partnerships.

About You You’ll bring strong leadership and organisational skills, with a track record of managing community-based or employment-related services. You’ll be passionate about inclusion and person-centred working, experienced in partnership building and performance delivery, and motivated to make a real difference in people’s lives.

If you are interested in applying for the post please send your CV along with a Covering Letter outlining your suitability for the role to: recruitment@idealforall.co.uk or call 0121 558 5555 option 4 for more information

Please note that due to the volume of applications we receive we will only be able to contact candidates who have been selected for interview.

You are advised to submit your application as soon as possible as we reserve the right to close posts at any time once we have received sufficient applications.

For full Job Description and Person Specification please click here