Job Title:
Services Manager
Job Ref: SM449

Contract:

Permanent

Hours:
30 hours per week, to be worked over 4 days with the potential increase to 37 hours per week after one year

Salary:
£37,000-£39,000 pro rata, per annum

Location:
Home based with travel to the GenesisCare centres across England and the Penny Brohn UK National Centre in Bristol.

Candidates will be based within reasonable travelling time to the majority of the 14 GenesisCare centres.

  About UsPenny Brohn UK is the cancer health and wellbeing charity. We help people feel better in mind, body and spirit by offering support through our team of cancer support experts (which includes doctors, nutritionists, counsellors and exercise therapists)

Penny Brohn UK helps people with cancer to feel more physically and emotionally able to manage the impacts of their diagnosis and treatment, be more in control of their choices and have the best quality of life possible. By making our services freely available, our aim is for all people with cancer to be able to access the high-quality support they need.

Penny Brohn UK have been working in partnership with GenesisCare UK, a private healthcare company, since 2013. We deliver an integrated cancer care approach which includes complementary treatment support and lifestyle advice for patients undergoing chemotherapy and radiotherapy at all of their 14 centres across the UK.

The roleAs Services Manager, you’ll lead a team of 8 Wellbeing Consultants across GenesisCare centres in England. You’ll play a key role in recruitment, induction, and ongoing development of staff and therapists, ensuring high quality, compassionate care for people living with cancer.

Key Responsibilities:

• Lead and support a team of Wellbeing Consultants
• Conduct regular site visits, role observations, and audits
• Assist recruitment, induction, and training of new staff
• Ensure quality assurance and safe practice across the service
• Deputise for the Head of Services when required

The individual we are looking for will have:

• Recent experience supporting people in a clinical setting
• Proven experience of managing remote teams
• Strong leadership, communication, and organisational skills
• Experience in training delivery and evaluation
• A relevant healthcare or professional qualification (e.g. Nurse, counsellor)

In return for your hard work and dedication you will enjoy a wide variety of benefits including:

30 days holiday plus 8 bank holidays
Enhanced sick pay after six month’s service
Auto enrolment into the Penny Brohn UK pension scheme
Free Life Assurance
Family friendly policies with enhanced maternity and paternity leave after one year of service
Specsavers Corporate eyecare test

Application Process To apply for this position, please send your CV along with a supporting letter to

jobs@pennybrohn.org.uk(quoting the specific job reference in the subject line).

Your covering letter must demonstrate why you are interested in the position, how you meet the criteria detailed in the job description and person specification and what it is that you can bring to the role. Unfortunately, CVs submitted without a supporting letter will not be considered.

If you would like an informal chat with the hiring manager before applying, or for queries, please contact the HR department at the same email address.

For further details with regards to the role, please see the attached job description.

Thank you for considering Penny Brohn UK, we look forward to hearing from you!

Timetable for appointment Closing date:               Friday 7 November 2025 at 9.00am

First interview: Via Teams on Thursday 13 November

Second interview: In person on Thursday 20 November at Penny Brohn UK National Centre

Start date: To be agreed upon appointment with successful candidate

At Penny Brohn UK, we are committed to promoting equality, diversity, and inclusion throughout the organisation. We are proactively taking action to support EDI and Wellbeing to support our ethos of creating a diverse culture that is reflective of both our employees and the lived experience of all communities touched by cancer. We welcome applications from individuals from all backgrounds regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

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