Support Worker x1Location:Based in Torbay (TRI) – Shrublands House, 8 Morgan Avenue, Torbay, TQ2 5RSWorking hours: Full Time (37 Hours a week) Monday-Friday 9am-5pm Contract: Fixed term (until March 31st 2026)This is an exciting opportunity to join Torbay Recovery Initiatives (TRI) a Support Worker. We work alongside people at some of the most challenging points in their lives, supporting them to make positive, lasting change.About the roleIn this role, you’ll work with a varied caseload, meeting individuals in different environments – from our shared office space to partner locations such as court, probation, and custody. Your work will directly support recovery journeys, improve health and well-being, and contribute to safer communities.As a Support Worker, you will:
Provide practical and emotional support in line with personalised care and risk plans.
Support individuals engaging in detox programmes.
Deliver brief interventions in person and over the phone.
Share harm reduction advice – from safer drinking and injecting to overdose prevention.
Deliver structured psychosocial interventions 1:1 and support group sessions.
Offer guidance on specific substances and their associated risks.
Undertake risk assessments and contribute to risk management planning.
Safeguard vulnerable adults and children in line with best practice.
Collaborate with partners and colleagues to achieve the best outcomes.
Play a vital role in a multidisciplinary team, offering a varied treatment pathway.
Please note interviews will be held on an ongoing basis, so the vacancy may close early once the right candidate is found.
About you We’re looking for people who are passionate about making a tangible difference. Whether your background is in substance misuse, mental health, criminal justice, or you have a relevant academic foundation such as Criminology, Psychology, Law, or Sociology.We also value:
Volunteering experience in related roles.
Strong case management skills.
Resilience and the ability to manage expectations in an emotionally demanding role.
Most importantly, you’ll bring empathy, a non-judgemental approach, and the drive to help people achieve recovery and stability.About usTRI provide information, advice, and professional support to empower individuals to make healthier choices regarding alcohol and drug use. Our mission is to enhance safety and promote recovery through a comprehensive range of services, delivered by experienced local providers, ensuring no one is left without the assistance they need, no matter the complexity of their needs. This role will be based at Shrublands House in Torquay supporting a partnership approach to working between Devon Partnership Trust and TSDFT. The service is in partnership with Torbay Domestic Abuse Services and local Homelessness Hostel forming a Multi-Complex Needs Alliance called Growth In Action.Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full.‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link.
Who are we…Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.Thanks for bearing with us – and don’t forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.What can Waythrough (formerly Humankind) offer you…
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Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)
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Annual leave purchase scheme
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Enhanced occupational sick pay
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Enhanced employer contribution to your workplace pension
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Death in service benefit
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Free Will writing
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Eyecare vouchers
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Blue light card discount
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Fantastic learning and development opportunities, including free training courses
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Work-life balance- flexible working and family friendly policies
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Happy, Healthy You! – our wellbeing offers for our workforce
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Employee Assist Programme and Waythrough Support Networks
Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk