Job Advert: Customer Service (Casual) Make a Difference Every Day - Join Our Customer Service Team!
Looking for a role that’s fun, flexible, and full of purpose? At Winchester Science Centre, part of the charity Wonderseekers, you’ll be at the heart of an exciting visitor attraction that inspires children and families through hands-on science experiences. As a Customer Service team member, you’ll help create unforgettable moments while supporting a mission to make science accessible to all.
Whether you're looking to gain experience, earn extra income, or be part of something meaningful, this casual role offers varied shifts, great perks, and the chance to work with a passionate, friendly team. Ready to spark curiosity and make a real impact?
Job details Pay: £10.00 (up to 20yr) and £12.21 (age 21yr+). Contract: Casual Start date: ASAP Line manager: Duty Manger Location: Winchester Science Centre, Winchester, SO21 1HZ. Hours available: Casual (no fixed hours/work pattern). Up to 15 hours per week approximately (1-2 days per week) however this operates on a casual basis where shift availability fluctuates depending on business needs with additional hours being available in school holidays. Winchester Science Centre runs a vibrant programme across weekdays, weekends, daytime, and evenings. As a casual team member, you’ll have the flexibility to choose the shifts that suit your schedule, with no obligation to work every week or weekend. A rota of available shifts is usually shared at least one month in advance, giving you plenty of time to let us know your availability.Deadline: We’re actively arranging interviews, so don’t wait - apply as soon as you can, and we’ll be in touch very soon.
About our Charity
Wonderseekers (the Charity behind Winchester Science Centre) strives to engage all children with science so they can live happier, healthier and more sustainable lives and contribute to improving life on Earth. The Charity runs Winchester Science Centre - a vibrant, hands-on experience for young children. Promising an exciting day out for families, with curriculum-linked trips for schools and an evening events programme, the Science Centre welcomes over 170,000 visitors every year. Through our magnificent planetarium and live science experiences, science is brought to life in imaginative, fun and accessible ways that means everyone is included.
The Role
Are you looking for a fun, flexible and rewarding role where no two days are the same? Join our fantastic Customer Service team at Winchester Science Centre, part of the charity Wonderseekers. You’ll work alongside brilliant colleagues in a vibrant visitor attraction, supporting our mission while enjoying great perks like free parking, uniform provided, and a generous discount in our café and gift shop. Whether you're juggling studies, family, or other commitments, we offer casual shifts that fit around you.
Key Responsibilities
As part of our Customer Service team, you’ll play a vital role in delivering a brilliant visitor experience across admissions, retail, and catering. Your responsibilities will include: Admissions & Visitor Support: Welcoming visitors, processing tickets, and helping visitors navigate the Centre. Café Service: Preparing and serving food and drinks (e.g. paninis, nachos, jacket potatoes) in a fast-paced environment, maintaining high hygiene standards and a clean workspace. Gift Shop: Advising customers, handling payments, restocking and merchandising to maximise sales.
Centre Maintenance: Supporting cleanliness across public areas including exhibits, picnic spaces and toilets, ensuring a safe and welcoming environment.
Teamwork & Flexibility: Working under the guidance of Duty Managers, supporting other areas of the Centre as needed.
Person Specification Essential:
A flexible and proactive attitude
Strong attention to detail and customer focus
Ability to thrive in a fast-paced environment
Confidence to take initiative and work independently
Desirable:
Experience in a café or catering setting
Food hygiene certification(s)
Experience with cash handling or retail systems
Ready to apply? Here’s how!
When you're ready, head over to our recruitment portal to get started: Get Started
Through our recruitment portal you’ll be asked to share your contact details and answer a few short questions, this is your chance to shine, so keep your answers concise but impactful. Once that’s done, simply upload your cover letter and CV. Easy!
Got questions? Want to chat before applying? Need information in a different format or would like to apply in an alternative way? No problem! Drop us a line at hr@wonderseekers.charity or by calling our People and Culture team on 07483 371391 and we’ll be happy to arrange an informal conversation. We’re a friendly bunch and always happy to answer any queries and give you an insight in to what it’s like working for our Charity!
No recruitment agencies, thank you.