Job Description: Casual Catering Assistant Department: Catering Department Reporting to: Catering Supervisor Main Purpose: • To deliver an efficient, friendly, quality service to our customers and to meet the catering needs of the College Key areas: • To assist with maintaining standards within the Conference and Catering department • Ensure that customers experience high levels of service and hygiene • Uniform and standards of appearance are followed correctly with good personal hygiene. • Following financial regulations and cash handling procedures • Maintaining a safe working environment for self and colleagues • Participate in team meetings and maintain effective and meaningful communication with management and colleagues. • Maintain record of any complaints so that we can avoid these in future • To ensure all areas are clean and tidy and appropriate levels of service equipment and cutlery is always available. • Ensure all foods are well presented and topped up. • To have good product knowledge and to offer customer advice to meet their dietary requirements. • Display appropriate point of sale and merchandising. • To ensure the correct portion control is carried out. • Ensure our food policy and any relevant information related to improving the sustainability is communicated to staff and students • Be proactive in finding ways of reducing the carbon footprint of catering Health and Safety: All staff members are expected to observe all health and safety at work regulations as set out by Homerton College in accordance with its statutory obligations. • Ensure food safety procedures are adhered to. • Follow fire safety procedures. • Follow COSHH procedures. • Reporting of all accidents and near misses. • Safe use of machinery and equipment to minimise any risk of injury. • To promote good housekeeping and ensure public toilets are kept clean and fit for use and are monitored daily by the outlet team. Casual Catering Assistant Jan 2025 • Take reasonable care for the health and safety of themselves and of others who may be affected by their acts or omissions at work. • Report any unsafe practices or broken machinery/equipment to the management team, so that remedial action can be taken immediately. Person Specification Essential: • Experience of working in a fast-paced professional catering environment. • Work in a positive, respectful and professional manner • A passion for delivering excellent customer service • The ability to follow instructions from the catering supervisors • A flexible approach to working hours including evenings and weekends. • Good communication skills • Excellent attendance and time keeping skills Desirable: • Experience of working in a similar college environment • Knowledge of an epos till system • Working experience in a cafeteria / café type environment Casual Catering Assistant Jan 2025