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• London

• Commercial

• Permanent

This role offers a competitive salary, hybrid working (in the London office 1 day a week), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £44,500 - £48,000 per annum plus incentive scheme below

** You can earn up to an additional £9,500 per annum based on "target" performance. There will be opportunity to earn beyond this if exceptional performance is achieved

About the role

To manage and develop the capabilities of a team of Account Managers and Client Relationship Managers who are responsible for our B2B engagement and driving conversion/Revenue from our B2B propositions to meet business KPIs while ensuring the integrity of our brand is maintained.

Key responsibilities include: 

• Responsible for managing a highly driven and successful team by conducting regular 121s, coaching and monthly reviews of team members to:
• review performance vs KPIs
• Support them with everyday queries, workflow, pitches and manage absence
• Mentor and support team members with objectives and career goals
• Ensure they are successful brand ambassadors of Which?
• Recruitment, PDPs and any formal or informal reviews
• Conduct regular analysis of pipeline and sales funnel vs forecast plan to identify gaps, risks and opportunities to ensure KPIs are met
• Commercial awareness is key as you will be required to identify risks that can stop us from achieving the forecast plan but also identify opportunities where W? can grow into
• Support with the development and execution of the team strategy and also Support with in development and execution of new propositions and ad-hoc projects that will influence the work of their direct reports
• Administration and management reporting

Internal stakeholder management

About you:

• Numerical and analytical skills
• Strategic mindset
• Sales, Business Development and Account management
• The Office suite - PowerPoint and Excel
• People Management experience in a B2B sales atmosphere
• Regular reporting of performance, pipeline planning and providing a clear flight path of performance vs targets

The interview process for this role involves:-

• 1.5hrs:
• Interview: 30- 45 mins
• Task: 30-45 mins

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.)
• Discount site Pluxee which offers large %% off every day shopping and holidays
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

We promote a great work-life balance (all our roles are now hybrid), offering flexible working options in addition to a full time working week (35 hours) e.g. part time or job shares where possible. If you wish to discuss any of these options, please contact the Resourcing team at recruitment@which.co.uk.

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

At Which? we value diversity and we're committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We are proud that we are in the ‘Top 25 Inclusive Employers' List and currently ranking 3rd.

We want to receive applications from everyone. We believe that a diverse workforce helps us to understand and create a positive impact for consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed and we reserve the right to withdraw this advert at any given time due to the number of applications received.

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