Are you a motivated leader with experience in health and wellbeing services for adult drug and alcohol users? We are looking for a Team Leader to manage a dedicated team of practitioners delivering tailored interventions at HMP Send, helping service users achieve their personal recovery goals.

In this role, you’ll combine leadership, hands-on case management, and strategic oversight to ensure high-quality support and performance delivery. You’ll be instrumental in driving both harm reduction and abstinence-based treatments, while also addressing low-level mental health needs.

Key Responsibilities:

• Manage, support, and develop a team of practitioners, allocating caseloads and mentoring staff.
• Oversee a small number of complex cases personally, ensuring quality standards are maintained.
• Deliver performance targets set by Forward Trust, commissioners, and the prime contractor.
• Ensure data accuracy and meet all submission deadlines in collaboration with the Service Manager.
• Deputise for the Service Manager when required, acting as the senior representative on-site.
• Build and maintain excellent working relationships with your manager and partner agencies.

What We’re Looking For:

• Strong leadership and team management experience in health, wellbeing, or substance misuse services.
• Ability to manage complex cases and ensure high-quality service delivery.
• Excellent communication and collaborative skills.
• Experience in working within structured, regulated environments (prison or similar settings is advantageous).

Why Join Forward?

• Be part of a passionate team making a real difference in people’s lives at HMP Send.
• Opportunity to lead, develop, and inspire a skilled team of practitioners.
• Work in a supportive environment that values innovation and excellence.

Take the next step in your career and help shape a service that truly changes lives.

Please see attached Job Description for full details