Personal Learning & Development

Service Related Pension Scheme

Health Care Cash Plan

Salary: £57,184 per annum

Location: Birmingham, UK

Contract Type: Permanent

Hours: Full Time

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 9 days at 23:59 GMT.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters.

IRW’s Global Family Development Division is recruiting for the position of ‘Head of Digital’, open only to existing Islamic Relief employees in the UK. The role is to be based from it's Birmingham office, UK.

Purpose of the role:

The Head of Digital is responsible for strategically and sustainably expanding the development of the IR family globally through the development and management of all digital infrastructure under the management of the GFD Division, including websites, CRM systems, some social media platforms and custom developed platforms that support digital activities across fundraising, advocacy and marketing.

The role holder is also responsible to develop a digital strategy that drives the growth of Islamic Relief in new territories through a digital first approach as well as provides clarity to the various parts of the Islamic Relief Family of roles and responsibilities. They will also be required to complete the evaluation of each new digital venture to ensure it is growing with the end vision of positively contributing to IR family projects in the field. The post holder will work closely with internal and external partners to review all aspects of IR Office developments and their delivery. The aim of this post holder is to strategies, plan, manage and deliver on the growth of all new digital outlets available to IR partner offices, while at the same time supporting exiting offices that require help in order to continue to grow.

The successful candidate must have:

• Significant experience in a digital infrastructure, content or marketing role(s), ideally within the INGO sector
• Experience of managing, overseeing, guiding and coordinating the work of others
• Proven track record as a project manager, operating within a team with budgetary responsibility and delivering results across a range of activities
• Experience of managing, building, guiding, training and influencing teams to work collaboratively to a high standard
• Experience of working with multiple stakeholders, within an environment of competing deadlines
• Experience of using digital advertising platforms such as Google Adwords or Meta Business Suite
• Significant experience in managing the development of digital infrastructure
• Significant experience in managing external contracts
• Understanding of the range of audiences that Islamic Relief wants to communicate with
• Demonstrates and continuously develops knowledge of the latest digital technology and trends
• Exceptional relationship-building skills; the ability to establish effective working relationships with people of all working styles and backgrounds
• Strong consultation, listening and influencing skills
• Strong team-working and interpersonal skills
• Strong service delivery mindset
• Experience of managing multiple stakeholder demands concurrently
• Able to work across different cultures, with personalities who face competing demands.
• Results focused; able to plan, co-ordinate and deliver on objectives and targets with a positive drive to achieve results
• Sound financial and resource management skills that ensure that goals can be achieved within budgetary constraints
• Ability to manage team that work effectively under pressure to tight deadlines and balance competing priorities
• Excellent planning and organisational skills, and the ability to prioritise the team’s work

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place in mid-December 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

The Company

Islamic Relief is a faith-inspired humanitarian aid and development agency working to save and transform the lives of some of the world’s most vulnerable people. We work in over 45 countries, assist people of all faiths and none according to need and do not discriminate in any way. Our proximity means we can often respond swiftly to emergencies and work in areas that other organisations cannot access.

We are the only UK-based Muslim faith-inspired charity to have been certified against the Core Humanitarian Standard on Quality and Accountability (CHS), which is designed to ensure that charities best meet the needs of the communities they serve.

Islamic Relief is a member of the Disasters Emergency Committee (DEC), we have Consultative Status with the UN Economic and Social Council, and we are a signatory to the Code of Conduct for the International Red Cross and Red Crescent Movement.

What We Offer

Islamic Relief Worldwide recognises our staff as our biggest asset, and so we offer a range of benefits designed to support their professional development, mental and physical health, and work/life balance.

For more information click  here.

Personal learning and development opportunities

Annual leave and additional leave

Service related pension scheme

Maternity, paternity, adoption and shared parental leave and pay

Healthcare
cash plan

Employee assistance support

Occupational advanced sick pay

Mental Health First Aiders

Charity volunteering

Cycle to Work scheme

On-site car parking

Field
visits

Our Values

Sincerity

Excellence

Compassion

Social Justice

Custodianship

Documents

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Published

a day ago

Closing

in 9 days

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