Candidate information pack2025Dear Applicant,Area Manager (FTC 12 months)Thank you for your interest in the above role.Included in this pack you will find information about Andover Mind andan overview of the services we provide, a job advertisement, jobdescription and person specification.For more detailed information about us and our services, please visitour website at www.andovermind.org.uk or to discuss the role pleasecontact Judy Walker CEO judy.walker@andovermind.org.uk.Please submit your application through Charity Jobs and you shouldoutline why you are a suitable candidate for the role.  Please alsoinclude your address, email address, telephone number and whetheryou have a driving licence and access to a vehicle.Join the fightfor better mentalhealth in Hampshire!Hello, good to meet you!I’m honoured and delighted to be chair of Andover Mind. It’s a fantasticorganisation – a lifeline for many people with mental ill health as well asdelivering valuable wellbeing services.With lived experience of mental health myself, I know from first hand experiencethe vital role these services provide. Andover Mind has a strong board andtalented, dedicated staff. I know that Andover Mind is going to continue goingfrom strength to strength. I’m privileged to be part of that journey and we'd loveyou to join our team. A new three-year business plan was recently agreed, and its implementation is underway. Judith Davey-ColeChair of trusteesJudithDavey Cole A message from our Chair of trusteesAbout Andover Mind Back in 1984, a group of mental health professionals identified a serious lack of community support inthe Andover area for adults with severe mental illness. A small support group was started under thename of Andover Mental Health Club and the response from patients and professionals was soencouraging that it was decided to recruit more volunteers and provide a more formal structure toorganise group activities. The Mental Health Club became affiliated to National Mind in 1986, beinggranted the title of Andover Mind, and obtained charitable status in the same year. Funding wasobtained to rent and convert suitable accommodation and recruit an appropriate level and range ofstaff. At this time, the organisation also obtained limited company status and became accepted as anessential part of mental health care in the Andover area.In recent years, Andover Mind has considerably widened its reach to meet the needs of Hampshireresidents and now operates county-wide outreach services alongside building-based operations withcentres in Andover, Basingstoke and Aldershot. The number of clients supported has almost doubled inthe last four years, and our staff team has seen rapid and commensurate growth.Our visionA world which promotes and protectswellbeing for all and where everybodyexperiencing mental health issues receivessupport and respect.Our missionTo empower anyone with or at risk of experiencinga mental health issue and all carers to access theright advice, information and support. We campaignto improve services, raise awareness and promoteunderstanding.Our valuesProviding mentalhealth supportacross HampshireWe may be called 'Andover Mind' but we actually provide services right across Hampshire, supportingpeople with mental ill-health.One in four of us will experience mental health problems at some time. These are tough things to face alone so you'll want experienced and compassionate people in yourcorner. That's where we come in...The services we provide:WellbeingOur wellbeing centres provide a relaxed and friendly base, where we offer help to all who need it bydelivering a range of services to support people with mental health problems. This could range fromaiding people in their recovery from a serious mental health issue to providing advice, support andinformation to those wishing to keep themselves mentally well and prevent the onset of a mental health condition.The services we offer are tailored to each individual and we provide care and support to help increaseself-esteem, manage mental distress and promote self-management. We have a wide range ofopportunities and resources available to help people achieve their goals through their journey. Thisincludes access to group activities (both social and therapeutic), coping-skills based courses, and 1-1sessions with wellbeing practitioners (Aldershot Wellbeing Centre only). We encourage theinvolvement of practitioners and volunteers at our centres. Using the recovery model, we strive to help people to develop positive relationships, become lesssocially isolated, gain (and retain) paid employment, live in settled accommodation and make a positivecontribution to the communities they live in.Safe HavenOur Safe Haven service provides emotional and practical help to people experiencing a mental healthcrisis out of hours; it is open from 6pm-10pm 365 days a year. As an alternative to A&E, Safe Haven is anon-clinical environment offering  the option of accessing support in-person, over the phone or virtuallyvia our online waiting room. People who use the service can talk to one of our staff about how they arefeeling and receive support, de-escalation strategies and signposting within calm, safe and confidentialsurroundings. CounsellingCounselling is a type of talking therapy that aims to help you understand your thoughts and feelings. It offers a non-judgmental space where you will be listened to. The counsellor will try to see thingsfrom your point of view while providing support to help you find your own answers.Primary care We run a number of primary care services in different parts of Hampshire. The services run from GPsurgeries and community hospitals in Andover, Basingstoke, Fleet and Aldershot. They provide peoplewith an alternative to seeing their own GP, who may not be able to offer the time needed to discusstheir mental health. We provide half-hour appointments to assess their mental health, give advice andsignpost or refer on to other organisations and services.Be YouOur mission is to engage and support young people, aged 11-17, by giving them a safe space to talkabout their feelings, and providing advice, information and support, with the aim of preventingescalation of mental health problems and ultimately avoiding crisis. This is done through communityoutreach and during drop-in sessions that take place at our wellbeing centre twice a week, along witha weekly music therapy group, that enables young people to express themselves through playingmusical instruments.  Ugly DucklingWe recycle and upcycle donated furniture, make new stuff such as garden furniture, bird, bat andhedgehog boxes from donated wood and also take on customer commissions. We provide workexperience, social networks, and occupation and training opportunities for disadvantaged people aswell as offering volunteering opportunities that are open to everyone. The project operates from aworkshop in East Portway, Andover and is currently open 4 days a week and the shop is open 6 days aweek.As of the first of January 2025, Andover Mindhad 104 members of staff and 94 volunteers.10,938 people used our services last year, of which 1,325 were new referralsAs one of Hampshire’s leading Mental Health Charities, Andover Mind is entering an exciting phaseof growth to meet the needs of our communities around mental health and wellbeing support.Much of our work is directly associated, and aligned with various NHS Mental Health Servicesprogrammes. This is an exciting, career opportunity for someone with solid relevant experiencetogether with some awareness and/or lived experience in mental ill-health. The mental health andwellbeing of the communities across Hampshire is our top priority and we are investing instrengthening our service delivery teams.We are looking for a Wellbeing Area Manager on a 12 month fixed term contract to join us to support ourfront-line teams on an administrative, operational and wellbeing level.Responsible for the management, running and awareness of the Core Wellbeing Service in Basingstokeand the associated Primary Care Network (PCN) teams. This includes outreach in surrounding areas,providing recovery focused groups and courses and 1 to 1s to service users using hybrid methods, ensuringaccessibility and providing regular service updates and reports in line with the contract servicespecification.This is a challenging and highly rewarding role in which you can both grow your career and also make asignificant contribution to your community.If you are empathetic, organised and great with people, we would love to hear from you.This is an on-site role with both some local travelling and some home working by arrangement with yourline manager.Hours: 35 Hours per weekSalary:   £32,341.40 per year Location:  BasingstokeClosing date for applications:  Applications are being reviewed on a rolling basis, so please applywithout delay to avoid disappointment.How to applyIf you are interested, we would love to hear from you. Please send your CVand a covering letter to recruitment@andovermind.org.uk and we'll be in touch.Area Manager (FTC 12 months)Job specificationPerson specificationExperience EssentialA problem-solving and ‘can-do’ way of working and strong work ethicExperience working in a management or supervisory positionExperience of partnership working in service delivery in a leadership roleAbility to take ownership of your workloadEmpathy and compassion for people experiencing mental ill-healthExperience of using Health IT systems (i.e. EMIS, System one)An understanding of the implications of mental ill-healthExperience of working with vulnerable adults and Young People (16+) including those withMental Health problemsExperience of working in a multi-disciplinary team and with other agenciesExperience of SafeguardingDesirableHas worked with service users/patients in the planning and delivery of their careKnowledge or experience in the voluntary sectorKnowledge or experience of Primary Care servicesExperience of data collection and reporting to measure outcomes and service impactExperience of monitoring, evaluating and reporting of a service against KPI’sPlease be aware that your application may be shared with the relevant Primary CareNetwork Recruitment Team who are an Andover Mind third party. Please inform us shouldyou wish to withdraw your application on these grounds.We take Safeguarding seriously, therefore you will be required to undergo a DBS(Disclosure and Barring Service) check at the enhanced level before working with us.Further information can be obtained from www.dbs.gov.ukWe welcome applications from all of the communities in which we work. We also positivelyencourage applications from people with mental health problems, those who are physicallydisabled and neurodivergent to apply for a role within Andover Mind. Appointments aremade on merit.People are at the very heart of our organisation, so weoffer a generous benefits package designed to supportyour personal wellbeing and reward your commitment andhard work. As an employee at Andover Mind you’ll enjoy:Flexible workingEnhanced disclosure cost coverageComprehensive induction programmeMileage allowance of 45p per mileStakeholder pension scheme27 days annual leave, plus bank holidays – rising to 30 days with length of serviceEmployee Assistance ProgrammeCompetitive sick pay schemeOngoing training and developmentVivup membership which includes access to discounts and cashback with hundreds ofretailersCompetitive recruitment referral schemeBike to work schemeFree eye test vouchersEmployee benefitsandovermind.org.uk