Additional Requirement: Applicants must have a full UK licence (2 years)

Could you be the calm, caring presence someone needs in their moment of crisis?

Are you ready to make a difference from the moment someone enters the emergency department? As a

• Assisting patients with mealtimes, refreshments and comfort items like blankets or pillows.
  
• Providing one-to-one support for patients with dementia, confusion or emotional distress.
  
• Offering bereavement support and signposting patients to further services.
  
• Helping patients return home safely, including transport and follow-ups.

• Confidence working in a busy hospital environment, especially in the emergency department.
  
• A caring, calm approach with strong communication and emotional resilience.
  
• The ability to assess needs, follow support plans and work independently.
  
• A natural ability to build trust and offer reassurance to people in distress.

Interested? The closing date for applications is 23.59 on Tuesday 28th October 2025.

In return for your commitment and expertise, you’ll get:

• Flexible working:Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays:36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme:Up to 6% contributory pension.
• Learning & Development:A range of career & learning opportunities.
• Discounts:Blue Light Discount Card, Tickets For Good & employee benefits platform..
• Wellbeing Support:Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work:Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.
At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.