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The Service Manager will work alongside our existing Service Manager to ensure all operations are effective, delivered to a high-quality and compliant with the contractual scope and quality standards. Ensuring professional, trauma informed and responsive services that actively seeks to engage victims to ensure our service; collaborate effectively with other services within the system to meet individual needs which ensures client safety and recovery from the abuse they have experienced including: Key tasks: – Day to day and line management supervision, recruitment, induction and training of staff/volunteers within the specialist team – Ensure the review, daily triage and allocation of cases; ensuring all cases identified as high risk of harm by University Hospitals Leicester (UHL), Helpline & Engagement service, other Freeva services +/or third-party agencies are assessed and referred to the Daily MARAC via MODUS where appropriate – Ensure the effective information sharing at MARAC including providing updates for reviews of cases as appropriate. – Undertake case management and case audits to ensure best practice is followed at all times – Deliver training and briefing sessions to staff and wider partners – Ensure safeguarding responsibilities have been met and referrals made to statutory agencies and partner services as appropriate – Ensure adequate cover across the specialist team including HIDVA, SDVC & MARAC
For a detailed description of the role, as well as a person specification, please download the full job description. To apply, please email a CV and covering letter to recruitment@freeva.org.uk, or download and complete the application form below.
Salary: £33,437.45 pro-rata (£27,111.44 for 30hrs)
Working Days/Hours: 30 hours
Location: Office Based in Leicester
Interested in Applying for this job?
We’re glad you’re interested in working for Freeva, and feel this job may be a good fit! To apply, simply download and fill in the application form, and send it to the email address as detailed on the form.
We’re glad you’re interested in working for Freeva, and feel this job may be a good fit! To apply, simply download and fill in the application form, and send it to the email address as detailed on the form.