Administration Officer at North East Counselling Services

Contract Type: Permanent

Role Type: Employment

Hours: Part time

Application deadline:

Based: Gateshead

Salary: £23,492 Pro Rata

Salary Type: Fixed Salary

Location: Tyne and Wear

Role description: Administration

The Administration Officer will provide essential administrative support across a range of functions to help North East Counselling Services run effectively and ensure counsellors can focus on delivering high-quality services.

Reporting to the Operations Manager, the successful candidate will:

• • Provide day-to-day administrative support to the management team.
  • Support HR, finance, communications, and business processes.
  • Assist with booking appointments and handling enquiries (in person, by phone, and online).
  • Maintain accurate records on our internal systems, including Counsel360 for which full training will be provided.
  • Support counsellors with room bookings, data input, and general admin needs.
  • Assist with health and safety compliance (including fire safety, first aid and helping to ensure the premises are well-maintained and welcoming).
  • Provide support for arranging meetings or taking meeting notes when required.

This role is a great opportunity for someone with strong organisational skills who enjoys working in a supportive team and contributing to the delivery of vital community services.