An excellent opportunity has arisen to join Westway Trust – a community-guided organisation, with an ambitious and exciting vision, in the heart of Portobello, West London – as our Community Engagement Manager.

We are seeking an energetic and enthusiastic individual who will support our vision of putting the community at the centre of everything we do, and will be committed to the value of participative community engagement. You will also have a great understanding of the needs of diverse communities and commitment to equality of opportunity.

You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You’ll be comfortable in connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work.

Key responsibilities of the role include but are not limited to:

Member Engagement

• Design and implement a community engagement strategy, this is to nurture positive relationships
  and information flow with different groups including Members, Tenants, Start-Ups, Community
  Groups and Community Organisations.
• In partnership with the Events Manager, activate an events programme, which creates
  opportunities for Member Organisations and other community groups and stakeholders to
  contribute to the Trust’s broader activities and development plans, taking account of member
  feedback and Trust strategy as appropriate. This will require evening and weekend working

Key Stakeholder Engagement

• Lead on the instigation, scheduling and management of the Trust’s relationship with Community
  Forums and the relevant convenors. This may involve attending meetings, organising events,
  advising on operations and governance. This will involve active listening and offering feedback
  and advice to colleagues.
• Be responsible for effective stakeholder management and mapping, to include local residents,
  local businesses and local voluntary sector groups to ensure maximum reach.
• Attend community meetings on behalf of Westway Trust to listen and engage in conversations
  about local issues and update them on the Trust’s activities. These meetings are primarily in the
  evening.

Institutional Racism Report

• Playing a key role with stakeholder groups on dissemination on the Tutu Foundation Report and
  the progress as the Trust moves towards eliminating ‘institutional racism’.
• Lead on some of the areas of development by agreement with your line manager and other
  colleagues.

Bay 20

• Support the BAY 20 community operator to ensure that BAY 20 is an inclusive and accessible
  space for the whole community and manage their service level agreement and associated budget.
• Deliver the secretarial function to the Bay20 community steering group.

Grants & Community Investments

• Support the grants and impact manager in engagement with applicants of Westway Trust’s grants
  programmes, nurturing positive relationships with successful and unsuccessful applicants.

General Duties

• Support the development of new, refurbished, and existing spaces with innovative community
  development projects and events. These may include Public Policy Round Tables; new
  programmes; community led events, consultations and meetings.
• You are a key outward facing member of the Trust, expected to demonstrate the Trusts Values
  and to work positively in accordance with the Trust’s Equal Opportunities, Safeguarding, Health,
  and Safety Policies.
• In time you may be required to line manage at least one member of staff.
• Carry out any other duties as may be reasonably required

Knowledge, Skills and Experience:

• Experience of designing and delivering high quality, proactive and impactful community
  engagement activities, with a track record of creating innovative solutions to engage with
  people, particularly seldom heard community groups
• Clear evidence of sound judgement and of an ability to evaluate options to make appropriate
  recommendations
• Excellent IT skills, ability to gather information and report meaningful outputs
• Excellent written and verbal communication skills, ideally with experience of writing
  Board/Committee papers with the ability to present persuasive arguments to senior
  stakeholders in a formal setting
• At least one year experience of line management.
• Experience in prioritising competing demands and workloads
• Team working and influencing skills with an eye for detail
• Understanding of the needs of diverse communities and commitment to equality of opportunity

To view the full job description and our employee benefits click on the right hand side.

If you would like assistance on filling out the questions on the application form, please send us an email to HR@westway.org or give us a call on 020 8962 5720 and ask for HR.

The application deadline is Monday 20 October 2025 when applications will be reviewed and shortlisted for interview.  However, we reserve the right to close the application early.  An early application is strongly recommended.

Community Engagement

20 October 2025

Permanent

35 hours per week, Monday to Friday

£45,427 per annum

Thorpe Close W10 5XL