P rimary Care  Network
(PCN)  Manager

September

 2025

Havant and East Hampshire Mind

Havant  Wellbeing Centre

Dunsbury Way
Havant
P09  5BG

02 392 498916

www.easthantsmind.org

R e:  P rimary  C are  Network (PCN)

 Manager

Dear Applicant,

Thank you for your enquiry about the above post.

This pack contains the
s pecification.

job  advertisement,

job  description and  person

For more information about the role and our services, please see our website at
www.easthantsmind.org
Adult  S ervices  and Quality  Assur ance ,  annie.foot@easthantsmind.org

 the role , contact  An nie  Fo ot , Head o f

 or to discuss

To apply, please submit your
suitable for the role.

application  form  which should outline  why you are

Please return  completed  applications to

recruitment@easthantsmind.org

Yours sincerely

Annie Foot
Head of Services and Quality

The benefits of working with HEH Mind

Make a real difference to local people

We’re a  local  Hampshire  charity and we’re here to make a positive difference to
lives and communities. You’ll work with a passionate, knowledgeable and
dedicated team with a big

heart .

Holidays

•  It’s important to take time off. We give you 25 days a year, increasing by one

day per year of service up to 30 days,
for part -timers).  We also give an additional winter’s leave day in late
December.

and  bank holidays (all calculated pro

-rata

•  Employees are also gifted a days’ leave to celebrate their birthday.

Learning,  growth and development

•  We’re committed to supporting our staff with learning and professional

development, so we offer opportunities for coaching, training and mentoring.

•  Everyone, regardless of role, is offered free Connect 5

mental health and

wellbeing  t raining.

•  As a rapidly growing organisation there are regular opportunities to grow and

develop within roles and through internal promotions.

•  Joining HEH Mind makes you part of the Mind Federation, which includes 110

local Minds across England and Wales and access to
and  learning, development and good practice sharing opportunities.

 the Open hub platform

Workplace wellbeing

•  As workplace wellbeing experts you will be joining a workplace with a strong
employee wellbeing focus. Which includes engagement opportunities such as
our monthly digital ‘Break Room’ to meet staff from across the charity.
•  Remote and homeworking flexibility (dependent on role requirements).
•  We are a Mindful employer + accredited. All staff have access to our

confidential 24/7 employee assistance programme.

•  If you use a PC within your role, we will provide free eye tests, if necessary.

Job Advert

We’re looking for a passionate and inspiring leader to join Havant & East Hants
Mind as our  Primary Care  Network

(PCN) Manager

.

This is a fantastic opportunity to lead our dedicated wellbeing team delivering
impactful mental health support in GP surgeries and the community. You’ll
ensure high -quality, person -centred services that meet local needs while
championing co -production, da ta -driven improvement, and meaningful
partnerships with Primary Care Networks and commissioners.

At HEH Mind, we value compassion, inclusion, and innovation. You’ll be part of a
warm, committed team that supports each other and is proud to make a
difference in people’s lives every day.

If you have experience in operational leadership, mental health services, and a
drive to improve lives through high
from you.

-quality service delivery  — we’d love to hear

Make a real difference in your local community
it.

— and thrive while doing

Job Description

Job title:
Salary  and  grade:
Contract
:
Contracted
hours:
Working base:

Reports to:
Direct Reports

:

Checks made:

PCN  Manager
£32,960  FTE per annum . Actual Salary  £ 26,724.32  pa
Permanent
30 hours per week

-based at Leigh Park Community

Hybrid working  – to include PCN locations within Havant
& East Hants, office
Centre, and homeworking
Head of Services and Quality
Senior Wellbeing Advisor, Wellbeing Advisors, Peer Lead,
Peer Support Workers
Enhanced DBS and 2 satisfactory references

Purpose of Post
This management role supports the delivery of high
wellbeing services embedded within Primary Care Networks (PCN) and the wider
community. The PCN Manager will lead and coordinate a team delivering 1:1
wellbeing support in GP surg
and East Hampshire.

eries and community peer support across Havant

-quality mental health and

The postholder will foster strong relationships with PCNs, the
voluntary and  community  s ector, and statutory partners, champion co
production, and promote person
manager will be responsible for embedding a culture of excellence, staff
wellbeing, and continuous quality improvement.

-centred, evidence -based interventions. The

-

Key Responsibilities

Leadership and Line Management

▪  Provide day -to -day management and supervision, including Designated

safeguarding Officer (DSO) of the PCN Wellbeing and Peer Support
teams.

▪  Deliver effective team meetings, 1:1 supervision, and annual performance

reviews.

▪  Promote a culture of support, development, inclusion, and high

performance.

▪  Lead staff recruitment, induction, training, and development planning.
▪  Service Delivery and Development
▪  Ensure all services are safe, effective, person
contractual and internal quality standards.
▪  Champion service user involvement and co

-centred, and meet both

-production in service delivery

and development.

▪  Support integration between PCN and community services, including peer

support pathways and facilitation of wellbeing groups.

▪  Respond to local and national developments in primary mental health care

and VCSE integration.

Performance, Quality and Compliance

▪  Monitor key performance indicators, outcomes, and reporting obligations

using internal and external systems.

▪  Lead on quality improvement initiatives and compliance with HEH Mind’s

Quality Assurance Framework (MQM).

▪  Support service evaluations and contribute to contract compliance reports

and audit preparation.

▪  Ensure safeguarding practices are embedded and monitored across the

team.

Stakeholder Engagement and Partnership Working

▪  Maintain and develop positive relationships with PCNs, GP practices,

commissioners, and statutory and VCSE partners.
▪  Represent HEH Mind at PCN, locality, and system

-wide meetings as

appropriate.

▪  Work with the Head of Services & Quality to promote the service, identify

gaps in provision, and contribute to development bids.

Operational and Administrative Responsibilities

▪  Liaise with PCNs regarding staff rotas, sickness cover, and service

coordination.

▪  Provide or coordinate timely updates for internal reporting, board

summaries, and funder feedback.

▪  Maintain accurate records and ensure data integrity and security in line

with GDPR.

▪  Attend relevant training, meetings and contribute to organisation

-wide

development.

Other

▪  Attend and contribute to relevant meetings, forums and events.
▪  Act as an effective ambassador for HEH Mind’s work in the local

 community and

build support for the work it does.

▪  Develop and maintain constructive and high

-value alliances, partnerships
and  networks with all principal stakeholders and supporters and with National
Mind.

▪  Opportunity to p

rovide on call support for our out of hours services, one evening

a week, as part of a rota with other Managers

P erson Specification

K nowledge , experience, values, skills and behaviours

E ssential

▪  Degree or relevant professional qualification in Health, Social Care,

Psychology, or equivalent experience.

▪  Significant experience managing teams in health, social care, or voluntary

sector settings.

▪  Experience working with people with mental health challenges, including

those in crisis.

▪  Experience in supervision, staff development, recruitment, and

performance management.

▪  Proven ability to work with complex partnerships, including GPs, PCNs,

and statutory services.

▪  Strong understanding of safeguarding procedures and risk management.
▪  Experience monitoring performance, producing reports, and using data

to improve services.

▪  Excellent written and verbal communication skills.
▪  Highly organised, with strong time management and prioritisation skills.
▪
IT literate, including Microsoft Office and CRM or health systems (e.g.,
EMIS, RIO, System One).

▪  Full UK driving licence and access to a vehicle for work purposes.

Desirable

▪  Knowledge of PCN structures and NHS primary care integration models.
▪  Experience of using Health IT systems (e.g., EMIS, System One).
▪  Leadership qualification or relevant management training.
▪  Understanding of co
▪  Experience working in the VCSE sector with a good knowledge of local

-production and lived experience approaches.

services.

▪  Commitment to HEH Mind’s mission, values, and person

-centred

approach.

▪  A compassionate, trauma
▪  Commitment to equality, diversity, and inclusion.
▪  Able to work flexibly, including occasional weeknds, evenings and travel

-informed leadership style.

within the region for events and promotion.

▪  Personal resilience, openness to feedback, and a commitment to

continuous professional development.

Havant and East Hampshire Mind
Havant Wellbeing Centre
Dunsbury Way
Havant
Hampshire
P09 5BG

02392498916
www.easthantsmind.org