JOB DESCRIPTION

JOB TITLE:

Fundraising Events Officer

RESPONSIBLE TO:

Fundraising and Events Manager

HOURS:

Full time - 35 hours per week

SALARY:

£30,000

OFFICE BASE:

Hybrid working National Office, Teddington, Middlesex and home

About the Role

The Down’s Syndrome Association (DSA) aims to create and develop the conditions that
will enable people who have Down's syndrome to lead fulfilling and rewarding lives. We
are seeking an organised and enthusiastic Fundraising Events Officer to join our fundraising
team.

The successful candidate will manage all challenge events in the portfolio.  This includes the
planning, organisation, marketing, delivery, recruitment and stewardship of participants and
day to day administration for all DSA events.

A minimum of 1 years Events experience is essential.

We are hoping to recruit as soon as possible.
Contact Georgina Lamond to discuss the position and to apply with a CV,
email: georgina.lamond@downs-syndrome.org.uk

Closing date for applications: 26/09/2025

Interview Date: Week commencing 29/09/2025

Main Responsibilities

•  Assist the Fundraising and Events Manager with future event plans and creating and

building on our Community Fundraising offer.

•  Managing the Events Inbox; Replying to all enquiries coming into the inbox.

•  Sending out application forms via email and any other information requested by the

supporter.

•

Input all application form information onto Saleforce, ensuring GDPR is adhered to at all
times. Set reminders on all records – FR chasing, Good Luck emails, Thank You Letter
reminders, etc. to keep on top of everyone’s supporter journey.

•  Assist in the sale of items from the shop- especially Christmas cards, socks and

merchandise.

•  Work closely with the Communications Team to develop promotional plans for each
event maximising recruitment and exposure through our newsletter and social media
platforms.

•  Provide support to your team members during particularly busy times (and vice versa)

such as Down’s Syndrome Awareness Week.

•  Attend and participate in events as required.  This may involve occasional evening and

weekend work, for which you will receive equal time back in lieu.

•  To work in conjunction with the Fundraising Team in the production of budgets and in
developing and implementing the Events teams strategic plans in order to maximise
income and support across our events programme.

•

Identify and research new opportunities to develop the events programme and
maximise income as well as maintaining and extending the existing events which
generate a healthy ROI.

•  Work with the membership officer to develop relationships with members, supporters
who participate in events taking responsibility for the supporter journey; providing
motivation and encouragement from start to finish to ensure they continue to support.

•  Evaluate the current processes and procedures with the Fundraising and Events

Manager and implement improvements where necessary.

•  Manage the fundraising pages of the website ensuring copy is up to date and relevant

and those events that require extra marketing are featured on the home page.

•  To undertake any other duties as required by the Fundraising Manager that fall within the

grade and remit of this post.

Person specifications

Qualifications

A level or equivalent qualification.

Essential

•  At least one  years’ proven experience in fundraising and running challenge events.
•  Experience of using a CRM management system, preferably Salesforce
•  Experience of working in a customer facing environment

•  Proven ability to complete multiple tasks by managing own workload
•  Experience of problem solving
•  Ability to work collaboratively in a team
•  Understanding of good customer service
•  Excellent writing and proofreading skills
•  Excellent communication skills
•  Good organisational and administrative skills with attention to detail
•  Good computer skills including using main Microsoft packages (word, excel,

powerpoint) as well as experience with different IT systems

•  A ‘can do’ positive and professional attitude that can flex and adapt to change and

challenges

Desirable

•  Sensitivity and understanding to the needs of people who have Down’s syndrome

and their family members
•  Good presentation skills
•  Understanding of, or transferable skills in building relationships
•  Ability to analyse information and draw conclusions