Administrator

• locations
• North Devon - Magdalene House

• time type
• Full time

• posted on
• Posted Today

• job requisition id
• JR010602

.

Administrator (Exeter)

Location: Magdalene HouseWorking Hours: 37Contract Type: PermanentSalary: £24,243 - £26,667

Make a real difference in your community

Are you a motivated and enthusiastic individual looking to make a difference? Join our high-performing administration team at Together Drug and Alcohol Service in Devon. We're looking for an Administrator who is proactive, organised, and ready to support a dynamic and dedicated service

About the Role

You will be based in Exeter, working as part of a wider admin team across our three service hubs in Exeter, Barnstaple, and Newton Abbot. Occasional travel to other sites is required, so a full UK driving licence is essential.

As part of the admin team, you’ll play a vital role in supporting clinical and operational staff and helping ensure people on their recovery journey receive seamless and professional support.

What You’ll Do

• Reception and front of house duties

• Manage the switchboard and associated duties

• Maintain accurate records

• Data inputting

• Manage service email accounts

• Liaise with external agencies

• Organise staff diaries and clinics

To Succeed in This Role, You’ll Need:

• To be a personable, proactive and highly motivated individual.

• To be someone who would like to be part of a service who help people achieve their recovery goals.

• To like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with.

• To be adaptable, with excellent communication and strong IT skills.

• To be adaptable, with excellent communication and strong IT skills.

At Together Drug and Alcohol Service, you’ll be part of a passionate and supportive team making a real difference in people's lives. Your role will be crucial in ensuring smooth day-to-day operations, allowing frontline staff to focus on delivering outstanding care.

About Waythrough

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to GoandAspirationsportals
• £500 Recommend a Friendbonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Inclusion and Accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email recruitmentteam@waythrough.org.uk.

How to Apply

If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Us

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship.

Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.

Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Richmond Fellowship’ or ‘Aquarius’ (our subsidiary charity in the Midlands). Next year we’ll be fully integrating our recruitment systems but for now they are separate.

Thanks for bearing with us – and don’t forget to check out the Waythrough jobs on the Humankind job site https://peoplekind.my.salesforce-sites.com/recruit/

Aquarius

Aquarius is a subsidiary of Waythrough. Aquarius is a Midlands-based charity supporting individuals to overcome the harms caused by drugs, alcohol and gambling. Aquarius has always held the view that people we support could resolve their problems with support and guidance and that people have the ability to find their own solutions to their problems. Our roles across the organisation include Practitioners and Administrators as well as Team Managers.

Find out more at www.aquarius.org.uk