Service Manager, Harrogate (H270)

Avalon has been delivering innovative services for over 30 years. We are a local social care charity led by our purpose: everything we do is to help people to live fulfilling lives, however they choose.

An exciting opportunity has arisen to join our experienced team based at our office in Harrogate. Reporting to the Locality Manager (Registered Manager) you will play an active role in the running of our established Harrogate service. This is a fulfilling and varied role which will provide opportunity to develop your skills as both a manager and as a social care professional.

What does the role involve?

• Management of a team of Support Workers.
• Day to day management of a customer case load, ensuring assessments, reviews and on-going person-centred outcomes are met.
• Ensuring the service is running in compliance with regulating authorities and Avalon quality assurance framework, including completion of audits of finance and medication.
• Continually improving services offered by Avalon by working positively with our customers and developing good relationships with service commissioners and care managers.

What you need…

• Demonstrable management experience in social care and in line managing a team.
• The ability to interpret and apply CQC fundamental standards of quality and safety.
• Excellent IT skills.
• To be a car driver with use of a vehicle for business purposes.
• To be willing to work from our office and within local services.
• To be able to work flexibly and participate in the out of hours on call service.

What you will receive…
As an Avalon employee you will receive exclusive discounts on gym memberships and high street retailers, Health Cash Plan, access to a 24/7 employee helpline, and award winning specialist training programmes allowing you to further develop your skills and knowledge. Our Harrogate office has free onsite parking, and there may be the option to work from home and/or flexible hours (subject to organisational need). Appointment will be subject to an Enhanced Disclosure and Barring Certificate.

Take a look at the role profile for this position here

Interested? Click below to complete our quick application form!

Closing Date: 31 October 2025

For more information or an informal discussion, please contact Steven Law, Locality Manager at stevenlaw@avalongroup.org.uk

We strive to ensure equality of opportunity for all. We welcome applications from suitably skilled candidates regardless of ethnicity, gender, age, disability, sexuality or religion.

Due to the terms of our sponsorship licence, we are currently not able to accept applications from those requiring sponsorship. Please only apply if you are already a resident in the UK with no sponsorship requirements.