Assistant Development Officer at Communities Together Durham

Organisation: Communities Together Durham (CTD)
Location: County Durham
Focus: Supporting refugees and asylum seekers through the New Arrivals Pathway programme and wider community integration.

Purpose of the Role

To support the delivery and administration of CTD’s Refugee and Asylum Seeker (RAS) work — including volunteer coordination, service user support, and project administration — helping new arrivals settle and integrate into County Durham communities.

Key Responsibilities

Programme Delivery

Assist with referrals, communication, and information sharing for the New Arrivals Pathway. Maintain accurate service user data and records (using CharityLog).

Volunteer Coordination

Recruit, match, and support volunteers, including placements for service users. Ensure placements run smoothly and comply with safeguarding and data protocols.

Service User Support

Help clients with practical needs (forms, college/benefit applications, etc.). Support caseworkers and complete Immigration Advice Authority Level 1 training.

Administration

Manage project communications, organise events, and support the RAS Project Lead. Handle general administrative and record-keeping tasks.

Team & Evaluation

Contribute to reporting and project evaluation. Attend meetings and maintain knowledge of best practice in refugee support and volunteer management.