Front of House Staff
Phoenix Cinema Trust Ltd
London
Salary: £12.21 p/hr
The Phoenix Cinema is looking for talented people who have a passion for film, can provide exceptional customer experiences, and who have the flexibility to work cinema hours to join their FoH team.
The Phoenix Cinema is looking for talented people who have a passion for film, can provide exceptional customer experiences, and who have the flexibility to work cinema hours to join their FoH team.
Role details
- Permanent
- Part-time (minimum one shift per week)
- Evening and weekend work will be required
- For more details, please visit the .Phoenix Cinema’s job page
Role responsibilities
- Provide a welcoming, professional atmosphere and excellent customer service to all visitors of the Phoenix Cinema and Café.
- Assist in ensuring the safety and comfort of members of the public.
- Deal effectively with customer bookings and enquiries in person and over the telephone.
- Sell tickets, food and drink in the kiosk and record cash takings accurately.
- Direct and assist members of the public in getting to their seats.
- Ensure public areas are well presented and fully stocked.
- Assist with stock monitoring and regular stock takes.
- Clean the auditorium between shows and other areas as needed.
- Report any building maintenance or other issues to the duty manager.
- Adhere to the Phoenix Cinema’s staff rules and regulations.
- Adhere to all fire and health and safety procedures.
- Abide by and enforce appropriate licensing regulations including Film Certification and Alcohol legislation.
- Attend regular staff meetings and training as required.
- Assist with mailouts and other admin tasks as required.
- Complete any other duties as reasonably required.
Person specifications
- Dynamic, personable individuals who can provide memorable customer experiences
- A passion for film
- An attitude that is positive, hardworking and adaptable
- Previous experience will be viewed favourably, but is not essential
How to apply
Please email jobs@phoenixcinema.co.uk with your CV and a short cover letter outlining what you could bring to the role.
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The closing date for this position is 18/12/2025 at 17:00